Last updated: December 9, 2022

These general terms and conditions (the "General Terms and Conditions") govern the relationship between Vamos in Sailing ("Vamos"), and the users (the "Users") identified when requesting a booking, purchasing a gift card or purchasing from the online store (the "Account"), for the use of the websites, applications and related services operated by Vamos (the "Platform").

Vamos Platform offers a virtual meeting place for people who love sea and nature to share experiences (the "Experiences"): the Users who publish and organize the Experiences are the "Providers", while the Users who search and book the Experiences are the "Travellers".

The use of the Platform is also governed by specific conditions of use of the Platform (the "Platform Terms of Use"), by the Traveller Policy and Provider Policy (the "Policies") by particular recommendations (the "Code of Conduct") and by the privacy policy (the "Privacy Policy"), which form an integral part of these General Conditions (together with these General Conditions, the "Agreement").

1. PLATFORM REGISTRATION

1. Vamos, following registration to the Platform in accordance with the provisions of the Terms of Use of the Platform, grants the User to use the services offered by the Platform, in accordance with the provisions of the Agreement.

2. You represent and warrant that you have provided accurate, truthful, current and complete information regarding your identity, age, gender, boating experience and skills and your personal information in general. Vamos assumes no responsibility for the accuracy and completeness of the information provided by Users. In no event shall Vamos be liable to you or any third party for any damages resulting from inaccurate or incomplete information provided by you.

2. PUBLICATION OF AN EXPERIENCE

1. Each User, after having applied for accreditation and having been enabled, can ask Vamos to publish his/her own Experiences on the Platform, within a page dedicated to each of them (the "Experience Page"), and propose them to other Users, thus assuming the status of Provider. The Provider may be an individual, either private or professional, or a subject representing an organization such as, for example, a sports association, a charter company or a tour operator.

2. The Provider, in order to propose an Experience, must specify the characteristics of the Experience, such as, but not limited to: departure date, duration, destination, number of places available, itinerary, and for sailing experiences, the characteristics of the boat used. The Provider is obliged to promptly inform all Travellers participating in the Experience (the "Crew") of any variation of the same, in order to guarantee an informed choice on the part of the Crew. It is understood that, for reasons of force majeure, such as, but not limited to, weather conditions and decisions of the competent maritime authorities, or for reasons related to the safety of the boat and/or its occupants, the Provider may, at its sole discretion, modify the characteristics of the Experience, even during the course of the Experience.

3. In conjunction with the above information, the Provider must indicate, for each Published Experience:

o the minimum number of people who must participate in the Experience in order for it to be confirmed (the "Minimum Crew");

o the price to participate in the Experience (the "Share Price"), expressed as a price per person;

o any discounted price to be applied to the first Travelers who book the Experience or who book by a certain date (the "Quota Early Booking Price"); and/or

o for sailing experiences only, the price for reserving the entire boat (the "Entire Boat Price");

the Quota Price, the Early Booking Price of the Quota and the Whole Boat Price hereinafter also alternatively referred to as the "Experience Price").

4. The Provider is responsible for determining which services are included in the Experience Price. For sailing experiences, the boat and skipper must always be included in the Experience Price.

5. The Provider also undertakes to promptly update the number of seats available for each Experience published, to guarantee the actual availability of the same and, in any case, to give boarding priority to Travellers over any third parties.

3. CONFIRMATION OF EXPERIENCE

1. An Experience, unless already confirmed by the Provider at the time of publication, will be deemed confirmed (the "Confirmed Experience") if any of the following conditions are met:

a. upon reaching the Minimum Crew specified by the Provider at the time the Experience is published on the Platform;

b. following confirmation of the Experience by the Provider at any time prior to departure, regardless of whether the Minimum Crew has been reached.

2. When a previously unconfirmed Experience becomes Confirmed, all Travellers on board receive an email notification confirming this status change.

3. The Provider,once the Experience becomes Confirmed, may not cancel it and agrees to perform it in accordance with the provisions of Article 2, paragraph 2, subject to the provisions of the Traveller Policy and Provider Policy.

4. OBLIGATIONS AND RESPONSIBILITIES OF THE PROVIDER

1. The Provider is solely responsible for the organization of the Experience, which must be carried out in accordance with the characteristics of the Experience indicated to Users, subject to the provisions of article 2, paragraph 2. Vamos assumes no responsibility for the organization and success of the Experience.

2. The Provider is solely responsible for the selection of the vessel and the means, accommodation, equipment and anything else used for the purposes of the Experience, its safety and compliance with applicable regulations. If the Provider does not use its own vessel, the Provider assumes the burden of signing the relevant contract with third parties for the charter or rental of the vessel. It is understood that under no circumstances shall Vamos be liable for the Provider's failure to fulfill its obligations under such contracts.

3. Under no circumstances may the Provider propose or in any way divert Users to services other than those made available through the Platform, thereby circumventing the payment system described in article 4 below or, in any case, receive payments in a manner other than those made available through the Platform. Violation of this commitment by the Provider constitutes a serious breach of the Agreement and the person responsible will be subject to the penalty stipulated in article 3 of the Platform's Conditions of Use.

4. The Provider represents and warrants that he/she is in possession of all licenses, certifications, and authorizations necessary for the conduct of the Experience, that he/she is aware of and will comply with all applicable laws in the areas where the Experience is taking place, and that he/she has fulfilled any administrative or fiscal obligations required by applicable law in the areas where the Experience is taking place. Vamos does not guarantee the truthfulness of the statements made by the Provider and is exempt from any liability to Users and any third parties in connection with or arising out of any false or incomplete statements made by the Provider or in connection with the Experience.

5. Under no circumstances may the Provider demand payment from the Crew of any sums in excess of the amount paid by each member of the Crew at the time of booking, with the exception of the extra costs indicated on the Experience Page, which shall be divided among all members of the Crew, excluding the Provider. Breach of this commitment by the Provider shall constitute a serious breach of the provisions of this Agreement and shall be sanctioned by a penalty of ten times the amount unduly received.

6. In the case of Sailing Experiences, the Provider will assume command of the boat used for the Experience, with the consequent responsibilities, inter alia, civil and criminal, towards the Crew and third parties.

7. In the case of Sailing Experiences, the Provider, as captain of the boat used, undertakes to provide adequate information to all embarked Travellers, before the boat leaves its moorings from the port of embarkation, regarding the rules of behaviour, the use of equipment on board, the manoeuvres in which they may be required to participate, the position and use of personal and collective safety equipment and the procedures to be adopted in case of emergency.

8. The Provider's information obligations at the time of departure/start of each Experience vis-à-vis participating Travellers, as set out in paragraph 7 above, are generally applicable to all types of Experience.

5. OBLIGATIONS AND RESPONSIBILITIES OF THE TRAVELLER

1. Due to the nature of the Experiences published on Vamos, the Traveller is required to notify the Provider, prior to booking, of any special physical condition that may affect the Traveller's safety during the Experience, i.e. any form of motor disability or condition of reduced mobility - permanent or temporary - such as, but not limited to, a broken or missing limb or muscular dystrophy (the "Special Condition").
   Once the Special Condition is disclosed, the Provider is responsible for assessing whether the Traveller's enjoyment of the Experience can take place without compromising the safety of the Traveller and the Crew, and for communicating its assessment to the Traveller. Should the Special Condition occur after the booking but before the departure of the Experience, the Traveller must inform the Provider immediately to enable the Provider to assess the situation.

2. If the Provider is not notified of the Special Condition prior to booking, if the booking is made despite the Provider's negative assessment of the ability to safely participate in the Experience, or if the Special Condition occurs after booking, the Provider has the right to deny the Traveller the use of the Experience if the Provider believes that the Special Condition may affect the safe conduct of the Experience. In this case, the Traveller shall not be entitled to a full or partial refund of any monies paid.

3. However, prior to participating in the Experience, the Traveller is required to notify the Provider of other special conditions such as, but not limited to, pregnancy, severe allergies, or the need to take life-saving medications, so that the Provider is aware of any conditions requiring specific attention and the Experience can be conducted safely.

6. SERVICE COSTS

1. Vamos reserves the right to charge Users, in addition to any applicable taxes, fees for the use of the Platform each time a reservation is confirmed. Vamos also reserves the right to change these charges at any time: changes will not affect bookings made before the relevant effective date.
   Applicable tax is defined as any sales tax, value added tax (VAT), goods and services tax, tourist tax, fees, as well as other similar indirect taxes or other withholding and tax on personal or corporate income which Vamos, under applicable laws, may have to collect and remit to the relevant tax agencies.

2. The fees that Vamos charges for the use of the Platform (collectively, the "Service Fees") are divided into fees charged to Travellers (the "Traveller Service Fee") and fees charged to Providers (the "Provider Service Fee"), and vary according to the value of the Experience Price. Depending on the laws of the relevant jurisdiction, VAT may be charged on Service Fees: therefore, where applicable, Service Fees will include VAT.

7. BOOKING AND PAYMENT OF THE EXPERIENCE

1. The Provider may, before the Traveller makes the reservation, agree with the Traveller, exclusively through the tools provided by the Platform, on a different price value for the Experience than the one published on the Experience Page, valid for the reservation of a specific number of seats or, for sailing experiences only, for the entire boat (the "Custom Offer Price").

2. During checkout, at the value determined by applying, alternatively:

i. The Quota Price or the Early Booking Price of the Quota, multiplied by the number of seats selected, or

ii. The Whole Boat Price, or

iii. the Custom Offer Price

(the "Gross Amount of the Reservation") are applied eventual discounts paid by Vamos (the "Vamos Discounts"), such as those deriving from the use of coupons. Subsequently, the Traveller has the option to select, upon the occurrence of certain conditions, one or more additional paid services offered by Vamos (the "Vamos Additional Services"), including:

iv. Extended Refund Conditions: the Traveller may extend the cases for which he has the right to receive a refund in case of cancellation of his reservation, as better specified in the Traveller Policy;

v. Payment in instalments: you can pay a deposit at the time of booking and the balance within 30 days from the date of departure.

3. To finalize the reservation of the Experience, the Traveller is required to pay the Gross Amount of the Reservation, plus the Traveller's Service Fee and the cost of the VamosAdditional Services, minus the Vamos Discounts (altogether the "Total Reservation Amount").

4. Vamos relies on an external service (the "Payment Platform") to manage electronic payments related to the bookings of the Experiences. The services operated by the Payment Platform are provided primarily by Stripe Inc. ("Stripe") and PayPal Inc. ("PayPal") and are subject to the terms of the Stripe Connected Account Agreement (Stripe Connected Account Agreement) and PayPal (Payapl Connected eAccount Agreement), which includes the Stripe Terms of Service and PayPal Terms of Services, collectively referred to as the "Stripe Services Agreement" ("Stripe Services Agreement") and the "PayPal Services Agreement" ("PayPal Services Agreement"). By accepting the Agreement or continuing to operate as a User of the Platform, You agree to be bound by the Stripe Services Agreement and PayPal and any amendments made by Stripe and PayPal from time to time.

5. Payment of the Total Reservation Amount must be made by the Traveller via the Payment Platform in order to ensure the security of the transaction. The Provider appoints the Payment Platform as its temporary payment collection agent for the sole purpose of receiving the Gross Reservation Amount. The Provider agrees that the payment made by the Traveller shall be deemed to be a payment made directly to him/her.

8. CANCELLATION AND REFUNDS

1. The terms applicable to cancellation of a booking by the Traveller or Provider and the relevant refund policies are described in the Traveller Policy and the Provider Policy, which form an integral part of these Terms and Conditions.

9. PROBLEMS ENCOUNTERED DURING THE EXPERIENCE

1. Without prejudice to the provisions of articles 6, 7 and 8, the Traveller will not be entitled to any reimbursement, in whole or in part, of the amount paid for the reservation of an Experience if, due to force majeure, bad weather or other factors, the full enjoyment of the Experience or the execution of the planned program is jeopardized.

10. PAYMENT OF THE GROSS AMOUNT OF THE RESERVATION

1. The Provider, in order to receive the Gross Reservation Amount collected on its behalf, must first provide its payment and billing information and promptly inform Vamos of any subsequent changes. The Provider, therefore, undertakes to provide this information at the latest at the time of publication of the first Experience on the Platform. In case of failure to provide or late provision of such information, Vamos reserves the right to delay, at its sole discretion, the payment of the Gross Reservation Fee to the Provider. Furthermore, in the event that the payment details provided are incorrect or out of date, Vamos reserves the right to charge the Provider the additional costs - administrative and bank commissions - incurred. Vamos assumes no responsibility for the accuracy or veracity of the payment and billing information provided by the Provider.

2. The Gross Reservation Fee, net of the Provider's Service Fee, will be paid to the Provider two working days after departure of the relevant Experience.

11. OBLIGATIONS AND RESPONSIBILITIES OF VAMOS

1. Vamos undertakes to provide the Platform management service in accordance with the Agreement. It is understood that Vamos provides only a management service of the Platform, not being in any way part of the relationship established between Traveller and Provider. In particular Vamos does not provide any service related to the booking and/or supply of:

i. cruises by ship or pleasure boat, including any additional services provided by skipper and hostess;

ii. ships or recreational craft;

iii. tourist packages, hotel, transport and/or catering services. Any catering or cooking service, if provided for in the agreements, will be served by specific authorized Provider.

2. Vamos does not verify the authenticity of the information provided by Users. In no event shall Vamos be held liable for the data, information and/or content provided by Users, whether or not publicly accessible, for the inaccuracy of such data, information or content, for any errors or omissions they may contain, or for any damages, caused to Users or third parties, resulting from the use of the data, information and/or content displayed or transmitted by any User through the Platform.

3. VAMOS, IN ITS CAPACITY AS MERE MANAGER OF THE PLATFORM, ASSUMES NO RESPONSIBILITY FOR THE ORGANIZATION AND SUCCESS OF THE EXPERIENCES PUBLISHED ON THE PLATFORM. THE PROVIDER REMAINS, THEREFORE, IN ACCORDANCE WITH THE PROVISIONS OF ARTICLE 4, SOLELY AND EXCLUSIVELY RESPONSIBLE FOR THE ORGANIZATION AND SUCCESS OF THE PROPOSED EXPERIENCES.

4. The eventual cancellation of an Experience or a reservation by the Traveller or the Provider, cannot in any way be attributed to Vamos, as it exclusively concerns the relationship between Traveller and Provider. Therefore, any liability of Vamos in relation to the cancellation of Experiences or bookings is excluded, without prejudice to the reimbursement obligations referred to in Articles 7 and 8.

12. DURATION AND TERMINATION

1. This Agreement between Vamos and User comes into effect at the time of User's booking request, or request for vacation posting, and remains in effect until terminated by User or Vamos.

2. The User may terminate the Agreement at any time by requesting the cancellation of the holiday, or the request, by sending a request via email to Vamos. From the moment the User receives the email confirming the cancellation, the User will no longer be allowed access to the Platform.

3. Vamos may, at its sole discretion, suspend access or temporarily restrict your use of the Platform in the event of suspected non-compliance by you with the Agreement.

4. In case of violation by the User of the provisions of the Agreement, Vamos reserves the right to terminate the contract in accordance with Article 1456 of the Italian Civil Code, restricting the use, suspending or deleting the Account of the User responsible for the breach, without prejudice to the request for the penalty referred to in Article 3 of the Platform Terms of Use, as compensation for damages.

5. Following the suspension or cancellation of an Account, any reservations associated with it - if the Account is associated with a Traveller - and any published Experience, and reservations associated with it - if the Account is associated with a Provider - may be cancelled by Vamos, at its sole discretion. The Traveller shall not be entitled to any refund and the Provider shall not be entitled to any payment for bookings cancelled as a result of the suspension of its Account. In the event that the Account is associated with a Provider, moreover, Vamos, in relation to the Experiences published by the Provider, reserves the right to:

o Notify Crews that their reservation has been cancelled;

o Reimburse Crews in full, regardless of cancellation terms;

o Contact Crews and inform them of alternative Experiences available.

6. It is understood that you are responsible for all activities carried out through your Account until you delete your Account.

13. CONFIDENTIALITY AND PERSONAL DATA

1. Personal data concerning Users are processed in accordance with the provisions of EC Reg. 27.04.2016, No. 2016/679/EU, as better specified within the Privacy Policy.

14. CONTRACT AMENDMENTS

1. These Terms and Conditions, together with the terms and policies which form an integral part of them, as defined in the introduction, constitute the sole agreement between the parties and supersede any prior or contemporaneous written or oral contract with reference to the same subject matter.

2. Vamos reserves the right, in order to improve the quality of its services, to modify the Agreement at any time.

3. In case of changes to the documents forming an integral part of the Agreement, Vamos will publish the updated version of the document(s) on the Platform, simultaneously updating the "Last Updated" date of the affected document(s). If the User does not agree with the changes, he/she may terminate the Agreement immediately, in accordance with the provisions of Article 11 above. In the event that the User does not terminate before the date on which the changes become effective, access to or use of the Platform will constitute acceptance of the Agreement, as modified.

15. REFUNDS

1. If a party fails to enforce any provision of the Agreement or any right thereunder, such failure shall not be deemed a waiver and shall in no way affect the validity of the Agreement. Any waiver or inability by either party to exercise any provision or right under the Agreement shall not preclude or impair any subsequent exercise of such provision or right.

16. PARTIAL INVALIDITY

1. If any term, condition, clause or provision contained in the Agreement is held by a court of competent jurisdiction to be invalid or unenforceable, such invalidity shall not affect the validity or enforceability of the other terms, conditions and provisions and the invalid term, condition or provision shall be deemed not to be included in the Agreement.

17. APPLICABLE LAW AND JURISDICTION

1. These General Terms and Conditions and their conclusion, interpretation and validity shall be governed by Italian law.

2. In the event that a User who is a natural person uses the Platform for a use which may be considered to be outside of their professional activity, hereafter also referred to as a "Consumer", if the mandatory consumer protection laws in force in the User's country of residence contain provisions which are more advantageous to the User, these provisions will apply in any case, regardless of whether or not the User chooses to use the laws of their country of residence (the "Mandatory Provisions").

3. The Court of Milan, Italy, shall have exclusive jurisdiction and territorial competence over disputes relating to or arising from the execution of the Agreement.

4. Notwithstanding the aforementioned jurisdiction clause, a Consumer may also bring an action for enforcement of the Mandatory Provisions in a court in the country in which he or she is domiciled. For Consumers in the European Economic Area, it is also possible to submit a complaint via the European Commission's online dispute resolution platform, which can be reached at this address: http://ec.europa.eu/odr.

18. ACCEPTANCE OF THE AGREEMENT

1. The use of the Platform is subject to the User's acceptance of the Agreement, which is deemed to be accepted at the moment of registration to the Platform.

2. The acceptance of the Agreement is integral. The User may not, therefore, choose to apply only a part of it or make specific reservations about it.

3. Pursuant to and for the purposes of articles 1341 and/or 1342 of the Italian Civil Code, the User expressly declares to accept the following clauses of these General Conditions:
   
   2. PUBLICATION OF AN EXPERIENCE
   3. CONFIRMATION OF THE EXPERIENCE
   4. OBLIGATIONS AND RESPONSIBILITIES OF THE
   PROVIDER
   5. OBLIGATIONS AND RESPONSIBILITIES OF THE TRAVELLER
   6. SERVICE COSTS
   7. BOOKING AND PAYMENT OF THE EXPERIENCE
   8. CANCELLATION AND REFUNDS
   9. PROBLEMS DURING THE EXPERIENCE
   10. PAYMENT OF THE GROSS AMOUNT OF THE RESERVATION
   12. DURATION AND TERMINATION
   14. CHANGES IN THE CONTRACT
   15. WAIVERS
   17. APPLICABLE LAW AND JURISDICTION
   18. ACCEPTANCE OF THE AGREEMENT
   
   and the following clauses of the Platform's Terms of Use:
   
   1. REGISTRATION TO THE PLATFORM
   2. USER-GENERATED CONTENT
   3. USER'S OBLIGATIONS AND PENALTIES
   4. USER'S LIABILITY
   5. LIMITATION OF LIABILITY OF VAMOS
   6. INTELLECTUAL PROPERTY

Ultimo aggiornamento: 9 dicembre 2022

1. REGISTRAZIONE ALLA PIATTAFORMA

1. Per richiedere la registrazione alla Piattaforma l’Utente deve aver raggiunto i 18 anni o la maggiore età prevista dal proprio stato di nazionalità per il legittimo esercizio dei diritti.

2. Per richiedere la creazione del proprio Account, l’Utente deve compilare l’apposita procedura presente sulla Piattaforma e, contestualmente, prendere visione ed accettare integralmente le Condizioni Generali e gli altri termini e condizioni che ne formano parte integrante, quali: (i) le presenti Condizioni di Utilizzo della Piattaforma, (ii) le policy relative ai Traveller (la “Traveller Policy”) e ai Provider (la “Provider Policy”), (iii) il Codice di condotta e (iv) la Privacy Policy (complessivamente, l’“Accordo”). In caso di mancata accettazione integrale dell’Accordo, all’Utente sarà precluso l'accesso alla Piattaforma.

3. L'Utente è l'unico responsabile dell'uso del proprio Account e dei propri dati identificativi, nonché l’unico soggetto responsabile della riservatezza dei dati stessi.

4. L'Utente garantisce a Vamos, con riferimento alle informazioni indicate nel proprio profilo, all’atto della registrazione o in un momento successivo, di aver fornito informazioni esatte, veritiere, aggiornate e complete in merito alla propria identità, età, sesso, esperienza e capacità e ai propri dati personali in genere. L'Utente s'impegna ad aggiornare tempestivamente il proprio profilo con tutte le informazioni che lo riguardano e a preservarne l'accuratezza, nel proprio interesse ed in considerazione delle finalità della Piattaforma.

5. L'Utente è responsabile del proprio account Vamos ed è obbligato a custodire con cura i propri dati di accesso in modo da prevenire accessi non autorizzati alla Piattaforma per il tramite del suo Account. In ogni caso, l'utente sarà responsabile di quanto fatto tramite il proprio Account da terzi. l’Utente è tenuto ad informare immediatamente Vamos in merito a qualsiasi utilizzo non autorizzato del proprio Account nonché a qualsiasi violazione della riservatezza e sicurezza dei propri mezzi di identificazione.

6. Vamos concede all'Utente il diritto non esclusivo, personale e non trasferibile di utilizzare la Piattaforma, nonché le informazioni ivi contenute, conformemente alle finalità della Piattaforma e nel rispetto delle previsioni contenute nell’Accordo. Qualsiasi altro impiego o utilizzo della Piattaforma e delle informazioni ivi contenute diverso dalle predette finalità è vietato.

2. CONTENUTI GENERATI DALL’UTENTE

1. L’Utente può chiedere di pubblicare contenuti e scambiarsi informazioni con altri Utenti tramite le funzionalità della Piattaforma quali, ad esempio:

a. Provider e Traveller hanno la possibilità di scambiarsi messaggi relativi all’organizzazione di una Esperienza. In nessun caso ai Provider e ai Traveller è consentito pubblicare e/o scambiarsi tra loro dati di contatto personali quali, a titolo esemplificativo e non esaustivo, numeri di telefono, indirizzi, account di servizi di messaggistica (i.e. Skype, Whatsapp, etc.), profili su Social Network, siti internet o blog personali o aziendali, etc., prima dell’acquisto dell’Esperienza;

b. I Traveller, al termine di una Esperienza a cui hanno preso parte, possono lasciare una recensione sull’Esperienza tramite le funzionalità rese disponibili dalla Piattaforma.

2. Vamos ha facoltà e piena discrezionalità sulla pubblicazione, caricamento, inoltro, invio e trasmissione dei contenuti pubblicati dagli Utenti. L’Utente accorda, inoltre, a Vamos una licenza mondiale, irrevocabile, perpetua, non esclusiva, trasferibile, priva di diritti d'autore, insieme al diritto di fornire in sublicenza, utilizzare, visualizzare, copiare, adattare, modificare, distribuire, concedere in licenza, vendere, trasferire, mostrare pubblicamente, trasmettere, trasmettere in streaming, diffondere, accedere, visionare e altrimenti sfruttare tali contenuti dell’Utente su, attraverso o per mezzo della Piattaforma. In qualsiasi caso, Vamos non rivendica alcun diritto di titolarità sui contenuti dell’Utente e non vi sono limitazioni ai diritti che l'Utente potrebbe avere di utilizzare o sfruttare detti contenuti.

3. L’utente è l’unico responsabile di tutti i contenuti resi disponibili attraverso la Piattaforma.

4. Vamos si riserva il diritto di rimuovere qualsiasi contenuto pubblicato in violazione di quanto disposto dall’art. 4 che segue.

3. OBBLIGHI DELL’UTENTE E PENALI

1. L’Utente, nell’utilizzo della Piattaforma, si impegna a:

a. comunicare informazioni esatte, veritiere e complete all'atto della registrazione alla Piattaforma, nonché nel corso dell’utilizzo della stessa, con particolare riferimento alla propria identità, età, esperienza e capacità, e al possesso di eventuali abilitazioni per la conduzione di navi e imbarcazioni e, più in generale, di tutte le abilitazioni, autorizzazioni e permessi richiesti per proporre le Esperienze sulla Piattaforma;

b. non utilizzare identità false finalizzate a nascondere la propria identità;

c. non attivare più di un Account riconducibile alla stessa persona, anche utilizzando indirizzi mail o profili facebook diversi;

d. rispettare la normativa vigente applicabile;

e. utilizzare la Piattaforma esclusivamente in conformità agli obiettivi della Piattaforma, alle vigenti disposizioni di legge, alle presenti Condizioni di Utilizzo della Piattaforma, alle Condizioni Generali, alla Privacy Policy e al Codice di Condotta;

f. rispettare i diritti di proprietà intellettuale pertinenti ai contenuti forniti da Vamos e dagli altri Utenti, nonché i diritti di proprietà intellettuale di terze parti; pertanto, l’Utente deve astenersi dal riprodurre e/o comunicare attraverso la Piattaforma contenuti senza l'autorizzazione dei titolari dei diritti pertinenti a detti contenuti, quando tale autorizzazione è richiesta;

g. comunicare a Vamos e agli altri Utenti solo informazioni la cui distribuzione non possa, in nessun caso, danneggiare altri Utenti, Vamos o terze parti;

h. non pubblicare informazioni o contenuti di natura diffamatoria, oscena, offensiva o violenta o che inciti alla violenza, oppure di natura politica, razzista o xenofoba e, in generale, i contenuti che potrebbero essere contrari alle leggi e alle norme applicabili o alla pubblica decenza o che violino i diritti di Vamos o di terze parti;

i. non pubblicare informazioni o contenuti destinati a ridurre o ostacolare il normale utilizzo della Piattaforma, oppure interrompere e/o rallentare il normale flusso di comunicazioni tra gli Utenti;

j. non pubblicare recensioni che non rappresentino l'esperienza personale di colui che la scrive;

k. non pubblicare recensioni incentivate da promesse di pagamenti, servizi aggiuntivi o tariffe scontate;

l. non pubblicare recensioni motivate da una minaccia di estorsione (ad es. la minaccia di una recensione negativa nel tentativo di costringere un Provider a concedere un rimborso);

m. non proporre agli Utenti esperienze, servizi di locazione e noleggio di imbarcazioni o altri servizi analoghi a quelli pubblicati su Vamos, al di fuori della Piattaforma;

n. non partecipare o organizzare un’Esperienza eludendo il sistema di prenotazione e pagamento messo a disposizione dalla Piattaforma;

o. non indirizzare gli Utenti su altri siti o servizi non gestiti da Vamos;

p. non utilizzare la Piattaforma per pubblicizzare e/o promuovere altre attività commerciali o servizi di terze parti;

q. non proporre, accettare o effettuare un pagamento per un’Esperienza al di fuori della Piattaforma. In tali circostanze l’Utente si assume ogni rischio e responsabilità associate a tale pagamento e si impegna a tenere Vamos indenne da qualsiasi responsabilità in relazione a tale pagamento;

r. non raccogliere informazioni relative agli Utenti che siano utilizzate per inviare loro sollecitazioni di carattere commerciale o equivalente.

2. In caso di violazione da parte dell’Utente delle disposizioni di cui ai punti 13, 14, 15, 16 che precedono, l’Utente responsabile della violazione sarà tenuto al pagamento di una penale pari a ad Euro 10.000,00 (diecimila/00) per ogni violazione rilevata.

3. In caso di violazione da parte dell’Utente delle disposizioni del presente articolo e, in ogni caso, qualora la sua condotta rechi danno a Vamos, agli altri Utenti della Piattaforma o a terzi, oppure pregiudichi l'utilizzo della Piattaforma da parte di altri Utenti, Vamos si riserva, a suo insindacabile giudizio, il diritto di cancellare o sospendere l'Account dell’Utente, eliminare gli eventuali contenuti pubblicati in violazione di quanto sopra, bloccare l'accesso alla Piattaforma o a una sua parte, in via temporanea o definitiva, e senza alcun diritto al risarcimento da parte dell’Utente.

4. L’Utente é invitato a riportare a Vamos qualsiasi comportamento o contenuto sulla Piattaforma che sia manifestamente contrario alle norme esposte, affinché possano essere adottati gli opportuni provvedimenti, a tutela di Vamos e degli Utenti della Piattaforma.

4. RESPONSABILITÀ DELL’UTENTE

1. L'Utente ha la responsabilità di assumere tutte le precauzioni idonee a tutelare i propri dati, i sistemi e/o il software utilizzati per accedere alla Piattaforma da infezioni di possibili virus, malware e attacchi informatici in genere.

2. L'Utente è l'unico responsabile dell'utilizzo delle informazioni, dei messaggi o dei dati di qualsiasi genere disponibili attraverso la Piattaforma, e in nessun caso qualsiasi parte diversa dall'Utente potrà essere ritenuta responsabile delle decisioni assunte o delle iniziative intraprese dall'Utente in base a tali informazioni.

3. L'Utente è, inoltre, l'unico responsabile dell'utilizzo fatto della Piattaforma e, più in generale, di qualsiasi altro utilizzo o azione compiuta tramite il proprio Account.

4. L'Utente è responsabile di tutti i dati e i contenuti che ha reso disponibili sulla Piattaforma.

5. LIMITAZIONE DI RESPONSABILITÀ DI VAMOS

1. Vamos ha la facoltà di cambiare, modificare ed aggiornare in qualsiasi momento i contenuti della Piattaforma senza necessità di previa comunicazione all’Utente e non potrà essere ritenuta responsabile di eventuali errori, imprecisioni, omissioni che si dovessero riscontrare nei contenuti della Piattaforma.

2. Vamos non è responsabile: (i) per l’eventuale trasmissione sui dispositivi dell’Utente di eventuali virus e contenuti comunque dannosi originati da terzi; (ii) per temporanee sospensioni o interruzioni della Piattaforma; (iii) di alcuna conseguenza derivante dall’uso che l’Utente farà delle informazioni, dei contenuti e dei dati ottenuti tramite la Piattaforma; (iv) nei confronti di terzi in ordine alla violazione, da parte dell’Utente, delle suddette disposizioni a carattere assolutamente inderogabile; (v) di qualsiasi perdita o danno derivante o in qualunque modo collegato all’uso ed al funzionamento della Piattaforma, ivi compresi, senza limitazione alcuna, danni per perdita di affari, perdita di utili, interruzione dell’attività, perdita di informazioni commerciali ovvero qualsiasi altro tipo di perdita pecuniaria.

3. Vamos non ha alcun obbligo generale di monitorare i dati e i contenuti forniti dagli Utenti, né ha alcun obbligo di cancellare i contenuti che potrebbero apparire non manifestamente illeciti, indipendentemente dal fatto di essere stata informata o meno in merito a detti contenuti. Vamos non è altresì responsabile dei contenuti di siti internet di terze parti ai quali possano reindirizzare i collegamenti di ipertesto presenti sulla Piattaforma.

4. In nessun caso Vamos potrà essere ritenuta responsabile per qualsiasi danno derivante da errori, omissioni o inesattezze contenute nelle informazioni fornite da un Utente, all’atto della registrazione alla Piattaforma o in un momento successivo.

5. L’Utente si impegna a manlevare e tenere comunque indenne Vamos da qualsiasi responsabilità, perdita, azione, procedura, costo, spesa, onere o danno di qualsiasi natura (inclusi i costi e le spese legali eventualmente sostenuti per agire c/o resistere in giudizio), da essi subito o che gli stessi dovessero subire, derivante o comunque connesso, direttamente o indirettamente, al presente accordo, nonché da qualsiasi conseguenza - anche di carattere legale e fiscale - che potesse sorgere nei confronti di Vamos e da qualsiasi azione venisse comunque e da chiunque proposta nei confronti degli stessi in relazione all’accordo, salvo che tali responsabilità, perdita, azione, procedura, costo, spesa, onere o danno ovvero conseguenza e azione derivino da comportamenti gravemente colposi o dolosi di Vamos in Sailing.

6. PROPRIETÀ INTELLETTUALE

1. Vamos è proprietaria della Piattaforma, delle sue componenti tecniche, grafiche e testuali, ad eccezione dei contenuti forniti dagli stessi Utenti o da terze parti. Più specificamente, la Piattaforma è realizzata mediante software concepito e sviluppato da Vamos, alla quale appartengono o sui quali la società detiene i diritti di proprietà intellettuale.

2. Vamos è, pertanto, l'unico soggetto detentore o licenziatario dei diritti di proprietà intellettuale riguardanti la Piattaforma, i suoi contenuti il software e i dati che ne assicurano il funzionamento. L'utilizzo della Piattaforma non concede all’Utente alcun diritto su tali elementi, fatti salvi i diritti attinenti ai contenuti forniti dallo stesso Utente.

Privacy Policy of Vamos in Sailing

Vamos in Sailing collects some Personal Data of its Users.

This document can be printed using the print command found in the settings of any browser.

Types of Data Collected

Among the Personal Data collected by Vamos in Sailing, either independently or through third parties, are: first name; last name; gender; date of birth; phone number; address; email; username; password; VAT number; company name; country; Social Security number (SSN); city; image; profile picture; website; language; Cookies; Usage Data; unique device identifiers for advertising (Google Advertiser ID or IDFA identifier, for example); various types of Data; geographic location; page scroll interactions; clicks; device information; mouse movements; interaction events; page events; layout details; location information.

Full details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the collection of the data itself.

Personal Data may be freely provided by the User or, in case of Usage Data, automatically collected during the use of Vamos in Sailing.

Unless otherwise specified, all Data requested by Vamos in Sailing are mandatory. If the User refuses to provide them, it may be impossible for Vamos in Sailing to provide the Service. In cases where Vamos in Sailing indicates some Data as optional, the Users are free to refrain from communicating such Data, without any consequence on the availability of the Service or its operation.

Should Users have any doubts as to which Data are mandatory, they are encouraged to contact the Data Controller.

The possible use of Cookies - or of other tracking tools - by Vamos in Sailing or by the owners of third party services used by Vamos in Sailing, unless otherwise specified, has the purpose of providing the Service requested by the User, in addition to the further purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through Vamos in Sailing and warrants that he/she has the right to communicate or disseminate them, releasing the Owner from any liability towards third parties.

Our Icons from the home page came from <a href="https://www.flaticon.com/free-icons/sail" title="sail icons">Sail icons created by turkkub - Flaticon</a>

Method and place of processing of collected Data

Treatment modalities

The Owner adopts appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.

The processing is carried out by means of computer and/or telematic instruments, with organizational methods and logics strictly related to the indicated purposes. In

addition to the Data Controller, in some cases, other subjects involved in the organization of Vamos in Sailing or external subjects (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies)

may have access to the Data, also appointed, if necessary, as Data Processors by the Data Controller. The updated list of Data Processors can always be requested from the Data Controller.

Legal basis of the processing

The Data Controller processes Personal Data relating to the User if one of the following conditions is met:

• You have consented for one or more specific purposes; Note: in some jurisdictions, You may be permitted to process Personal Data without Your consent or any of the other legal bases specified below until You opt-out of such processing. However, this does not apply where the processing of Personal Data is governed by European legislation on the protection of Personal Data;

• the processing is necessary for the execution of a contract with the User and/or the execution of pre-contractual measures;

• the processing is necessary to fulfil a legal obligation to which the Controller is subject;

• the processing is necessary for the performance of a task carried out in the public interest or in the exercise of public authority vested in the Controller;

• the processing is necessary for the pursuit of the legitimate interest of the Owner or third parties.

However, it is always possible to ask the Data Controller to clarify the concrete legal basis of each processing and in particular to specify whether the processing is based on law, provided for by a contract or necessary to conclude a contract.

Location

The Data are processed at the operational headquarters of the Owner and in any other place where the parties involved in the processing are located. For further information, please contact the Data Controller.

The User's Personal Data may be transferred to a country different from the one where the User is located. To obtain further information on the processing location You may refer to the section on Personal Data processing details.

The User has the right to obtain information about the legal basis of the transfer of Data outside the European Union or to an international organization under public international law or formed by two or more countries, such as the UN, as well as about the security measures adopted by the Controller to protect the Data.

The User may verify whether one of the above transfers takes place by examining the section of this document relating to details on the processing of Personal Data or request information from the Data Controller by contacting it at the contact details given at the beginning of this document.

Storage period

Data are processed and stored for the time required by the purposes for which they were collected.

Therefore:

• Personal Data collected for purposes related to the performance of a contract between the Controller and the User will be retained until the performance of such contract is completed.

• Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until such interest is satisfied. The User may obtain further information regarding the legitimate interest pursued by the Controller in the relevant sections of this document or by contacting the Controller.

When the processing is based on the User's consent, the Data Controller may keep the Personal Data longer until such consent is revoked. Moreover, the Data Controller may be obliged to keep the Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period the Personal Data will be deleted. Therefore, at the end of this period, the right of access, cancellation, rectification and the right to Data portability can no longer be exercised.

Purposes of Data Processing

User Data is collected to enable the Owner to provide the Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of Users or third parties), detect any malicious or fraudulent activities, as well as for the following purposes: Registration and authentication provided directly by Vamos in Sailing, Access to accounts on third party services, Payment management, Registration and authentication, Statistics, Contacting the User, Managing addresses and sending email messages, Managing support and contact requests, Advertising, Remarketing and behavioral targeting, Hosting and backend infrastructure, Backup storage and management, Displaying content from external platforms, Tag management, Content and feature performance testing (A/B testing), Heat mapping and session logging, Interaction with online survey platforms, Social features, Infrastructure monitoring, Interaction with support and feedback platforms, Interaction with data collection platforms and other third parties, Selling of goods and services online and Interaction with live chat platforms.

To obtain detailed information on the purposes of the processing and on the Personal Data processed for each purpose, the User may refer to the section "Details on the processing of Personal Data".

Facebook permissions required by Vamos in Sailing

Vamos in Sailing may require certain Facebook permissions that allow it to perform actions with the User's Facebook account and collect information, including Personal Data, from it. This service allows Vamos in Sailing to connect with the User's account on the social network Facebook, provided by Facebook Inc.

For more information about the following permissions, please refer to Facebook's permissions documentation and privacy policy.

The required permits are as follows:

Basic information

The basic information of the User registered on Facebook which normally includes the following Data: id, name, picture, gender and language location and in some cases Facebook "Friends". If the User has made additional Data publicly available, the same will be available.

Access to private data

Allows access to the User's and friends' private data.

City

Provides access to the city indicated in the User profile.

Sharing

Sharing instead of the User.

Birthday

Provides access to birthday date.

Email

Provides access to the User's primary email address.

Contact email

Provides access to the User's contact email address.

Personal Data Processing Details

Personal Data is collected for the following purposes and using the following services:

Access to accounts on third party services

These types of services allow Vamos in Sailing to take Data from your accounts on third party services and perform actions with them.

These services are not activated automatically, but require the express permission of the User.

Login to your Facebook account (Vamos in Sailing)

This service allows Vamos in Sailing to connect with the User's account on the social network Facebook, provided by Facebook, Inc.

Required permissions: Private Data Access; City; Sharing; Birthday; Email; Contact Email; Friends List; About Me.

Place of processing: USA - Privacy Policy.

Accessing Your Stripe Account (Stripe Inc)

This service allows Vamos in Sailing to connect with your account on Stripe, provided by Stripe, Inc.

Personal Data processed: various types of Data as specified by the privacy policy of the service.

Place of processing: USA - Privacy Policy.

Contact User

Mailing list or newsletter (Vamos in Sailing)

By registering to the mailing list or newsletter, the User's email address is automatically added to a list of contacts to whom email messages may be sent containing information, including commercial and promotional information about Vamos in Sailing. The User's email address may also be added to this list as a result of registering with Vamos in Sailing or after making a purchase.

Personal data processed: city; surname; date of birth; email; country; name; gender.

Contact by phone (Vamos in Sailing)

Users who have provided their telephone number may be contacted for commercial or promotional purposes related to Vamos in Sailing, as well as to fulfill support requests.

Personal data processed: telephone number.

Contact form (Vamos in Sailing)

The User, by filling out the contact form with his/her Data, consents to their use to respond to requests for information, quotes, or any other nature indicated in the header of the form.

Personal data processed: surname; email; name.

Social Features

Invite and suggest friends (Vamos in Sailing)

Vamos in Sailing may use the Personal Data provided to allow Users to invite their friends - for example through the address book, if access has been granted - and to suggest friends or connections within it.

Personal Data processed: various types of Data.

Public Profile (Vamos in Sailing)

Users may have a public profile that can be viewed by other Users. In addition to the Personal Data provided, this profile may contain the User's interactions with Vamos in Sailing.

Personal data processed: city; date of birth; image; name; sex.

Payment management

The payment processing services allow Vamos in Sailing to process payments by credit card, bank transfer or other means. The data used for payment are acquired directly from the operator of the payment service requested without being in any way processed by Vamos in Sailing.

Some of these services may also allow us to send scheduled messages to you, such as emails containing invoices or payment notifications.

PayPal (Paypal)

PayPal is a payment service provided by PayPal Inc., which allows the User to make payments online.

Personal Data processed: various types of Data as specified by the privacy policy of the service.

Stripe (Stripe Inc)

Stripe is a payment service provided by Stripe Inc.

Personal Data processed: various types of Data as specified by the privacy policy of the service.

Place of processing: USA - Privacy Policy.

Tag management

This type of services is functional for the centralized management of tags or scripts used on Vamos in Sailing.

The use of these services implies the flow of the User's Data through them and, where appropriate, their retention.

Google Tag Manager

Google Tag Manager is a tag management service provided by Google LLC or Google Ireland Limited, depending on how the Data Controller manages the processing of the Data.

Personal data processed: Usage Data.

Place of processing: United States - Privacy Policy; Ireland - Privacy Policy.

Support request management and contact

This type of service allows Vamos in Sailing to manage support and contact requests received by email or by other means, such as the contact form.

The Personal Data processed depends on the information provided by the User within the messages and the tool used for communication (e.g. email address).

Zendesk (Zendesk)

Zendesk is a support request and contact management service provided by Zendesk, Inc.

Personal Data processed: various types of Data as specified by the privacy policy of the service.

Place of processing: USA - Privacy Policy.

Managing addresses and sending email messages

These types of services allow us to maintain a database of email contacts, telephone contacts, or any other contacts used to communicate with you.

These services may also allow the collection of data relating to the date and time the User views the messages, as well as the User's interaction with them, such as information about clicks on links in the messages.

Mailchimp (The Rocket Science Group, LLC.)

Mailchimp is an address management and email messaging service provided by Intuit Inc.

Personal data processed: email.

Place of processing: USA - Privacy Policy.

Amazon Simple Email Service (Amazon)

Amazon Simple Email Service is an address management and email messaging service provided by Amazon.com Inc.

Personal data processed: email.

Place of processing: USA - Privacy Policy.

Skebby (Skebby - Mobile Solution S.r.l.)

Skebby is a telephone contact and communication management service provided by Skebby - Mobile Solution S.r.l.

Personal data processed: telephone number.

Place of processing: Italy - Privacy Policy.

Mailgun (Mailgun, Inc.)

Mailgun is an address management and email messaging service provided by Mailgun, Inc.

Personal data processed: email.

Place of data processing: Germany - Privacy Policy.

Heat mapping and session recording

Heat mapping services are used to identify which areas of a page are subject to cursor or mouse clicks in order to detect which areas attract the most interest. These services allow you to monitor and analyze traffic data and track User behavior.

Some of these services may record sessions and make them available for later viewing.

Hotjar Heat Maps & Recordings (Hotjar Ltd.)

Hotjar is a heat mapping and session recording service provided by Hotjar Ltd.

Hotjar complies with generic "Do Not Track" headers. This means that the browser can instruct the script not to collect any User data. This is a setting that is available in all major browsers. More information about opting out of Hotjar is available here.

Personal Data processed: Cookies; Usage Data; various types of Data as specified by the privacy policy of the service.

Place of processing: Malta - Privacy Policy - Opt Out.

Microsoft Clarity (Microsoft Corporation)

Microsoft Clarity is a heat mapping and session recording service provided by Microsoft Corporation.

Microsoft processes or receives Personal Data through Microsoft Clarity, which in turn may be used for any purpose in accordance with Microsoft's Privacy Policy, including improving and delivering Microsoft Advertising.

Personal Data Processed: clicks; layout details; interaction events; page events; location information; device information; page scroll interactions; mouse movements.

Place of processing: United States - Privacy Policy; Brazil - Privacy Policy; Australia - Privacy Policy; Japan - Privacy Policy; Canada - Privacy Policy; South Korea - Privacy Policy; India - Privacy Policy; Germany - Privacy Policy; France - Privacy Policy; Netherlands - Privacy Policy; Ireland - Privacy Policy.

Hosting and backend infrastructure

These types of services are intended to host data and files that allow Vamos in Sailing to function, enable its distribution and provide a ready-to-use infrastructure to deliver specific Vamos in Sailing features.

Some of these services operate through servers located geographically in different locations, making it difficult to determine the exact location where Personal Data is stored.

Amazon Web Services (AWS) (Amazon)

Amazon Web Services (AWS) is a hosting and backend service provided by Amazon Web Services, Inc.

Personal Data processed: various types of Data as specified by the privacy policy of the service.

Place of processing: See Amazon - Privacy Policy.

DigitalOcean (DigitalOcean Inc.)

DigitalOcean is a hosting service provided by DigitalOcean Inc.

Personal Data processed: various types of Data as specified by the privacy policy of the service.

Place of processing: USA - Privacy Policy.

Heroku (Salesforce.com, inc.)

Heroku is a hosting service provided by Salesforce.com, inc.

Personal Data processed: various types of Data as specified by the privacy policy of the service.

Place of data processing: Germany - Privacy Policy.

Interaction with live chat platforms

This type of service allows you to interact with live chat platforms operated by third parties, directly from the pages of Vamos in Sailing, in order to contact and be contacted by the support service of Vamos in Sailing. If

a service for interaction with live chat platforms is installed, it is possible that, even if the Users do not use the service, it may collect Usage Data related to the pages where it is installed. Moreover, live chat conversations may be recorded.

Zendesk Chat (Zendesk, Inc.)

Zendesk Chat is a service for interacting with the Zendesk live chat platform, provided by Zendesk, Inc.

Personal data processed: email; name.

Place of processing: United States - Privacy Policy.

Interaction with support and feedback platforms

This type of service allows interactions with support and feedback platforms, managed by third parties, directly from the pages of Vamos in Sailing.

If a service for interaction with support and feedback platforms is installed, it is possible that, even if the Users do not use the service, it may collect Usage Data related to the pages where it is installed.

Zendesk Widget

The Zendesk Widget is a service for interacting with the Zendesk support and feedback platform, provided by Zendesk Inc.

Personal data processed: Cookies; Usage Data.

Place of processing: USA - Privacy Policy.

Interaction with online survey platforms

This type of service allows interactions with online survey platforms, managed by third parties, directly from the pages of Vamos in Sailing.

If one of these services is installed, it is possible that, even if the Users do not use the service, it may collect Usage Data related to the pages where it is installed.

Hotjar Poll & Survey widgets (Hotjar Ltd.)

Hotjar Poll & Survey widgets are services that allow interaction with the Hotjar platform provided by Hotjar Ltd.

Hotjar respects generic "Do Not Track" headers. This means that the browser can instruct the script not to collect any User data. This is a setting that is available in all major browsers. More information about opting out of Hotjar is available here.

Personal Data processed: Cookies; Usage Data; various types of Data.

Place of processing: Malta - Privacy Policy - Opt Out.

Interaction with data collection platforms and other third parties

This type of service allows Users to interact with data collection platforms or other services directly from Vamos in Sailing pages in order to save and reuse data.

In case one of these services is installed, it is possible that, even if the Users do not use the service, it collects Usage Data related to the pages where it is installed.

Typeform Widget (TYPEFORM S.L)

The Typeform widget is a service that allows you to interact with the Typeform data collection platform managed by TYPEFORM S.L.

Personal Data processed: city; surname; date of birth; email; country; name; telephone number; geographic location; gender; various types of Data as specified by the privacy policy of the service.

Place of processing: Spain - Privacy Policy.

Infrastructure monitoring

This type of service allows Vamos in Sailing to monitor the use and behaviour of the components of the website in order to improve performance and functionality, maintenance or troubleshooting.

The Personal Data processed depends on the characteristics and implementation of these services, which by their nature filter the activity of Vamos in Sailing.

Uptime Robot (Buzpark Bilisim Tarim Urunleri Sanayi Tic. Ltd. Sti.)

Uptime Robot is a monitoring service provided by Buzpark Bilisim Tarim Urunleri Sanayi Tic. Ltd. Sti.

Personal Data processed: various types of Data as specified by the privacy policy of the service.

Place of processing: Turkey - Privacy Policy.

Sentry (Functional Software, Inc. )

Sentry is a monitoring service provided by Functional Software, Inc. .

Personal Data processed: various types of Data as specified by the privacy policy of the service.

Place of processing: United States - Privacy Policy.

Advertisement

This type of service allows the User's Data to be used for commercial communication purposes. These communications are displayed on Vamos in Sailing in the form of banners and other forms of advertising, also related to the User's interests.

This does not mean that all Personal Data is used for this purpose. Data and terms of use are set out below.

Some of the services mentioned below may use Tracking Tools to identify the User or use the behavioral retargeting technique, i.e. displaying advertisements tailored to the User's interests and behavior, also detected outside Vamos in Sailing. For more information on this, we suggest that you check the privacy policies of the respective services.

Generally, services of this type offer the possibility to disable such tracking. In addition to any opt-out feature provided by any of the services listed in this document, you can read more about how to disable interest-based advertisements in the section "How to disable interest-based advertising" in this document.

Google AdSense (Google Inc.)

Google AdSense is an advertising service provided by Google LLC or Google Ireland Limited, depending on how the Data Controller manages the processing of the Data. This service uses the Cookie "DoubleClick", which tracks the use of Vamos in Sailing and the behavior of the User in relation to advertisements, products and services offered.

The User may decide at any time to disable all DoubleClick cookies by going to: Ads Settings.

For an understanding of Google's use of data, please see Google's Partner Policy.

Personal data processed: Cookies; Usage Data.

Place of processing: USA - Privacy Policy - Opt Out.

Facebook Audience Network (Meta Platforms Ireland Limited)

Facebook Audience Network is an advertising service provided by Meta Platforms Ireland Limited For an understanding of Facebook's use of data, please see Facebook's data policy.

To enable the operation of the Facebook Audience Network, Vamos in Sailing may use certain mobile device identifiers (including Android Advertising ID or Advertising Identifier for OS) or technologies similar to cookies. One of the ways in which Audience Network serves advertisements to you is by using your advertising preferences. You can control the sharing of your advertising preferences within your Facebook Ad settings.

The User may opt-out of certain features of Audience Network targeting through their device settings. For example, You may change the advertising settings available for mobile devices, or follow the instructions applicable to Audience Network that may be found within this privacy policy.

Personal Data Processed: Cookies; Usage Data; unique device identifiers for advertising (Google Advertiser ID or IDFA identifier, for example).

Place of processing: Ireland - Privacy Policy - Opt Out.

Microsoft Advertising (Microsoft Corporation)

Microsoft Advertising is an advertising service provided by Microsoft Corporation.

Personal data processed: Cookies; Usage Data.

Place of processing: USA - Privacy Policy - Opt Out.

Registration and authentication

By registering or authenticating the User allows the Application to identify him/her and give him/her access to dedicated services.

Depending on what is indicated below, the registration and authentication services may be provided with the help of third parties. If this occurs, this Application may access some Data stored by the third party service used for registration or identification.

Facebook Authentication (Facebook, Inc.)

Facebook Authentication is a registration and authentication service provided by Meta Platforms, Inc. or Meta Platforms Ireland Limited, depending on how the Data Controller manages the processing of the Data, and connected to the social network Facebook.

Personal Data processed: various types of Data as specified by the privacy policy of the service.

Place of processing: USA - Privacy Policy.

Google OAuth (Google Inc.)

Google OAuth is a registration and authentication service provided by Google LLC or Google Ireland Limited, depending on how the Data Controller manages the processing of the Data, and connected to the Google network.

Personal Data processed: various types of Data as specified by the privacy policy of the service.

Place of processing: USA - Privacy Policy.

Registration and authentication provided directly by Vamos in Sailing

By registering or authenticating the User allows Vamos in Sailing to identify him/her and give him/her access to dedicated services. Personal Data are collected and stored exclusively for registration or identification purposes. The Data collected are only those necessary to provide the service requested by the User.

Direct Registration (Vamos in Sailing)

The User registers by filling in the registration form and directly providing Vamos in Sailing with his/her Personal Data.

Personal Data processed: city; surname; date of birth; email; picture; profile picture; address; language; country; name; phone number; VAT number; password; company name; gender; website; Social Security number (SSN); username.

Remarketing and behavioral targeting

This type of service allows Vamos in Sailing and its partners to communicate, optimize and serve advertisements based on the User's past use of Vamos in Sailing.

This activity is facilitated by tracking Usage Data and using Tracking Tools to collect information that is then transferred to partners that handle remarketing and behavioral targeting activities.

Some services offer an email list-based remarketing option.

In addition to the opt-out features offered by the services below, you may opt-out by visiting the Network Advertising Initiative opt-out page.

Users may also opt out of certain advertising features through corresponding device configuration options, such as mobile device advertising configuration options or generic advertising configuration.

Remarketing Google Ads (Google Inc.)

Remarketing Google Ads is a remarketing and behavioral targeting service provided by Google LLC or Google Ireland Limited, depending on how the Data Controller manages the processing of the Data, which links the activity of Vamos in Sailing with the advertising network Google Ads and the DoubleClick Cookie.

Users can opt out of Google's cookies for ad personalization by visiting Google's Ads Settings.

Personal data processed: Cookies; Usage Data.

Place of processing: USA - Privacy Policy - Opt Out.

Remarketing with Google Analytics (Google Inc.)

Remarketing with Google Analytics is a remarketing and behavioral targeting service provided by Google LLC or Google Ireland Limited, depending on how the Data Controller manages the processing of the Data, which links the tracking activities performed by Google Analytics and its Cookies with the advertising network Google Ads and the Doubleclick Cookie.

Personal data processed: Cookies; Usage Data.

Place of processing: USA - Privacy Policy - Opt Out.

Facebook Custom Audiences (Facebook, Inc.)

Facebook Personalized Audiences is a remarketing and behavioral targeting service provided by Meta Platforms, Inc. or Meta Platforms Ireland Limited, depending on how the Data Controller manages the processing of the Data, which links Vamos in Sailing's business with Facebook's advertising network.

Users can opt-out of Facebook's cookies for ad personalization by visiting this opt-out page.

Personal data processed: Cookies; email.

Place of processing: USA - Privacy Policy - Opt Out.

Facebook Remarketing (Facebook, Inc.)

Facebook Remarketing is a remarketing and behavioral targeting service provided by Meta Platforms, Inc. or Meta Platforms Ireland Limited, depending on how the Data Controller manages the processing of the Data, which links Vamos in Sailing's business with the Facebook advertising network.

Personal data processed: Cookies; Usage Data.

Place of processing: USA - Privacy Policy - Opt Out.

TikTok Remarketing

Remarketing TikTok is a remarketing and behavioral targeting service provided by TikTok Information Technologies UK Limited , TikTok Inc. or TikTok Technology Limited, depending on how the Data Controller manages the processing of the Data, which links Vamos in Sailing's business with the TikTok advertising network.

Personal Data Processed: Usage Data; unique device identifiers for advertising (Google Advertiser ID or IDFA identifier, for example); device information; Tracking Tools.

Place of processing: United Kingdom - Privacy Policy; United States - Privacy Policy; Ireland - Privacy Policy.

Saving and managing backups

This type of services allows saving and managing backups of Vamos in Sailing on external servers managed by the service provider itself. These backups can include both the source code and its contents and the data provided to Vamos in Sailing by the User.

Amazon Glacier

Amazon Glacier is a backup storage and management service provided by Amazon Web Services Inc.

Personal Data processed: various types of Data as specified by the privacy policy of the service.

Place of processing: USA - Privacy Policy.

Statistics

The services contained in this section allow the Data Controller to monitor and analyse traffic data and serve to keep track of the User's behaviour.

Google Analytics (Google Inc.)

Google Analytics is a web analytics service provided by Google LLC or Google Ireland Limited, depending on how the Data Controller manages the processing of the Data, ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of Vamos in Sailing, compiling reports and sharing them with other services developed by Google.

Google may use the Personal Data to contextualize and personalize the ads of its advertising network.

Personal data processed: Cookies; Usage Data.

Place of processing: USA - Privacy Policy - Opt Out.

Google Ads conversion tracking (Google Inc.)

Google Ads conversion tracking is a statistical service provided by Google LLC or Google Ireland Limited, depending on how the Data Controller manages the processing of the Data, which links data from the Google Ads ad network with actions taken within Vamos in Sailing.

Personal data processed: Cookies; Usage Data.

Place of processing: USA - Privacy Policy.

Facebook Ads conversion tracking (Facebook pixel) (Facebook, Inc.)

The Facebook Ads conversion tracking (Facebook pixel) is a statistics service provided by Meta Platforms, Inc. or Meta Platforms Ireland Limited, depending on how the Data Controller manages the processing of the Data, which links data from the Facebook ad network with actions taken within Vamos in Sailing. The Facebook pixel monitors conversions that can be attributed to Facebook, Instagram and Audience Network ads.

Personal data processed: Cookies; Usage Data.

Place of processing: USA - Privacy Policy.

Google Analytics with anonymized IP (Google Inc.)

Google Analytics is a web analytics service provided by Google LLC or Google Ireland Limited, depending on how the Data Controller manages the processing of the Data, ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of Vamos in Sailing, compiling reports and sharing them with other services developed by Google.

Google may use the Personal Data to contextualize and personalize the ads in its advertising network.

This Google Analytics integration anonymizes your IP address. The anonymization works by shortening the IP address of the Users within the borders of the member states of the European Union or other countries that are party to the Agreement on the European Economic Area. Only in exceptional cases, the IP address will be sent to Google's servers and abbreviated within the United States.

Personal data processed: Cookies; Usage Data.

Place of processing: USA - Privacy Policy - Opt Out.

Advertising report generation functionality in Google Analytics

Google Analytics on Vamos in Sailing has enabled advertising report generation features, which collect additional information from the DoubleClick cookie (web activity) and device ad IDs (application activity). This allows the Data Controller to analyze specific Data related to Users' behaviors and interests (Traffic Data and Data of interaction with ads by Users) and, if enabled, Demographic Data (age and gender information).

Users may opt out of Google's cookies by visiting Google's [Ad Settings] (https://adssettings.google.com/authenticated).

Personal Data processed: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA identifier, for example); various types of Data as specified by the privacy policy of the service.

Place of processing: United States - Privacy Policy - Opt Out; Ireland - Privacy Policy - Opt Out.

User ID extension for Google Analytics (Google Inc.)

Google Analytics on Vamos in Sailing uses a feature called User ID. This allows for more accurate tracking of Users by assigning each User a unique ID for various sessions and devices, but in a way that does not allow Google to personally identify an individual or permanently identify a specific device.

The User ID extension also allows you to connect Data from Google Analytics with other User Data collected by Vamos in Sailing.

The Opt Out link provided below allows you to disable tracking for the device you are using, but does not exclude further tracking activities performed by the Data Controller. To disable these as well, please contact the Owner via the contact email address.

Personal data processed: Cookies.

Place of processing: USA - Privacy Policy - Opt Out.

Hotjar Form Analysis & Conversion Funnels (Hotjar Ltd.)

Hotjar is a statistics service provided by Hotjar Ltd.

Hotjar respects generic "Do Not Track" headers. This means that the browser can instruct the script not to collect any User data. This is a setting that is available in all major browsers. More information about opting out of Hotjar is available here.

Personal data processed: Cookies; Usage Data.

Place of processing: Malta - Privacy Policy - Opt Out.

Monitoring TikTok conversions

TikTok conversion tracking is a statistics service provided by TikTok Inc, TikTok Information Technologies UK Limited or TikTok Technology Limited, depending on how the Data Controller manages the processing of the Data, which links data from the TikTok ad network with actions taken within Vamos in Sailing. The TikTok pixel tracks conversions that can be attributed to TikTok ads and allows targeting groups of Users based on their previous use of Vamos in Sailing.

Personal Data Processed: Tracking Tools.

Place of processing: United States - Privacy Policy; United Kingdom - Privacy Policy; Ireland - Privacy Policy.

Performance testing of content and functionality (A/B testing)

The services contained in this section allow the Data Controller to track and analyze the response from the User, in terms of traffic or behavior, in relation to changes in the structure, text or any other component of Vamos in Sailing.

Google Optimize (Google Inc.)

Google Optimize is an A/B testing service provided by Google LLC or Google Ireland Limited, depending on how the Data Controller manages the processing of the Data, ("Google").

Google may use Personal Data to contextualize and personalize ads in its ad network.

Personal data processed: Cookies; Usage Data.

Place of processing: USA - Privacy Policy.

Sale of goods and services online

These types of services allow the Owner to sell goods and provide services or monetize online content. For this purpose, the services listed below may, for example, allow the Owner to manage payments, configure subscription models, track orders or arrange deliveries.

Refund Protect

Refund Protect is an affiliate program that allows its customers to offer their end customers a set of enhanced terms and conditions that, in unforeseen circumstances beyond their control, allow end customers to request a refund of non-refundable bookings.

Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of Vamos in Sailing and interact with them.

In the event that such a service is installed, it is possible that, even if the Users do not use the service, it may collect traffic data related to the pages where it is installed.

Google Fonts

Google Fonts is a font display service operated by Google LLC or Google Ireland Limited, depending on how the Data Controller manages the processing of the Data, which allows Vamos in Sailing to integrate such content within its pages.

Personal Data processed: Usage Data; various types of Data as specified by the privacy policy of the service.

Place of processing: United States - Privacy Policy; Ireland - Privacy Policy.

Google Maps Widget (Google Inc.)

Google Maps is a map display service operated by Google LLC or Google Ireland Limited, depending on how the owner manages the processing of data, which allows Vamos in Sailing to integrate such content within its pages.

Personal data processed: Cookies; Usage Data.

Place of processing: USA - Privacy Policy.

YouTube Video Widget (Google Inc.)

YouTube is a video content display service operated by Google LLC or Google Ireland Limited, depending on how the Data Controller manages the processing of the Data, which allows Vamos in Sailing to integrate such content within its pages.

Personal data processed: Cookies; Usage Data.

Place of processing: USA - Privacy Policy.

Information on how to turn off interest-based advertisements

In addition to any opt-out features provided by any of the services listed in this document, Users can read more about how to turn off interest-based advertisements in the appropriate section of the Cookie Policy.

Further information on the processing of Personal Data

Data sharing between Traveller and Crew Leader

When booking an Experience, Vamos in Sailing sends the Traveller's personal data to the Crew Leader for the purpose of formalizing the contractual relationship between the Parties and, if applicable, to enable the issuance of the relevant tax document by the Crew Leader.

Personal data processed: name, surname, email, fiscal code, address, city, province, country, telephone number

Sale of goods and services online

The Personal Data collected is used for the provision of services to the User or for the sale of products, including payment and possible delivery. The Personal Data collected to finalize the payment may be that relating to the credit card, bank account used for the transfer or other payment instruments provided. The Payment Data collected by Vamos in Sailing depends on the payment system used.

Data Controller

Please note that the data controller for all legal purposes is:

· Aurelio Messina

· CF: MSSRLA94S15C351E

· 20123 - Milano (MI)

· E-mail: vamosinsailing@gmail.com

To exercise the rights provided for in art. 7 of the Privacy Code or to cancel your data from the archive, simply contact us through one of the channels made available.

All data is protected through the use of antivirus, firewall and password protection.

Information for children

We consider it important to provide added protection for children online. We encourage parents and guardians to spend time online with their children to observe, participate and/or monitor and guide their online activity. We do not collect personal data from minors. If a parent or guardian believes that our site has a child’s personal information in its database, please contact us immediately (using the email provided) and we will make every effort to remove that information as soon as possible.

This privacy policy applies only to our online activities and applies to visitors to our website and to information shared and/or collected. This policy does not apply to any information collected offline or through channels other than this website.

Consent

By using our website, you consent to our privacy policy and accept its terms. If you would like further information or have questions about our privacy policy, please do not hesitate to contact us.

User Rights

Users may exercise certain rights with reference to the Data processed by the Data Controller.

In particular, the User has the right to:

• withdraw consent at any time. The User may revoke the consent to the processing of their Personal Data previously expressed.

• oppose the processing of their Data. You may object to the processing of your Data when it is done on a legal basis other than consent. Further details on the right to object are set out in the section below.

• access to their own Data. The User has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the Data processed.

• verify and request correction. The User may verify the correctness of his/her Data and request that it be updated or corrected.

• obtain the restriction of the processing. When certain conditions are met, the User may request the restriction of the processing of its Data. In this case, the Data Controller will not process the Data for any purpose other than their storage.

• obtain the deletion or removal of their Personal Data. When certain conditions are met, the User may request the deletion of their Data by the Data Controller.

• receive their Data or have them transferred to another owner. The User has the right to receive his or her Data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transferred without hindrance to another controller. This provision is applicable when the Data are processed by automated means and the processing is based on the User's consent, on a contract to which the User is party or on contractual measures related thereto.

• Propose a complaint. The User may lodge a complaint with the competent data protection supervisory authority or take legal action.

Details of the right to object

When Personal Data are processed in the public interest, in the exercise of public powers vested in the Data Controller or to pursue a legitimate interest of the Data Controller, Users have the right to object to the processing for reasons related to their particular situation.

Users are informed that, should their Data be processed for direct marketing purposes, they can object to the processing without providing any reason. To find out whether the Data Controller processes data for direct marketing purposes, Users may refer to the respective sections of this document.

How to exercise your rights

To exercise the User's rights, Users may address a request to the contact details of the Controller indicated in this document. Requests are filed free of charge and processed by the Controller as soon as possible, in any case within one month.

Cookie Policy

Vamos in Sailing makes use of Tracking Tools. To learn more, the User may consult the Cookie Policy.

Further information on treatment

Defense in court

The User's Personal Data may be used by the Data Controller in legal proceedings or in the preparatory phases of such proceedings in order to defend against abuses in the use of Vamos in Sailing or related Services by the User.

The User declares to be aware that the Data Controller may be obliged to disclose the Data by order of public authorities.

Specific information

Upon the User's request, in addition to the information contained in this privacy policy, Vamos in Sailing may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

System logs and maintenance

For operational and maintenance purposes, Vamos in Sailing and any third party services used by it may collect system logs, i.e. files that record interactions and which may also contain Personal Data, such as the User's IP address.

Information not contained in this policy

Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

Response to "Do Not Track" requests

Vamos in Sailing does not support "Do Not Track" requests.

In order to find out if any third party services we use support them, please consult their respective privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by notifying the Users on this page and, if possible, on Vamos in Sailing and, if technically and legally feasible, by sending a notification to the Users through one of the contact details it has. Therefore, please consult this page frequently, referring to the date of last modification indicated at the bottom.

If the changes affect processing whose legal basis is consent, the Data Controller will collect the User's consent again, if necessary.

Definitions and legal references

Personal Data (or Data)

Personal data is any information that, directly or indirectly, even in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.

Usage Data

This is the information collected automatically through Vamos in Sailing (including by third-party applications integrated into Vamos in Sailing), including: IP addresses or domain names of computers used by the User who connects with Vamos in Sailing, URI (Uniform Resource Identifier) notation addresses, the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numerical code indicating the status of the server response (successful, error, etc..), the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (e.g. the length of time spent on each page) and the details of the itinerary followed within the Application, with particular reference to the sequence of pages consulted, the parameters relating to the operating system and the User's IT environment.

User

The individual using Vamos in Sailing who, unless otherwise specified, is the Data Subject.

Interested

The natural person to whom the Personal Data refers.

Data Processor (or Manager)

The natural person, legal entity, public administration and any other entity that processes personal data on behalf of the Owner, according to what is set out in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, service or other body which, individually or jointly with others, determines the purposes and means of the processing of personal data and the instruments adopted, including the security measures relating to the operation and use of Vamos in Sailing. The Data Controller, unless otherwise specified, is the owner of Vamos in Sailing.

Vamos in Sailing (or this Application)

The hardware or software tool by which Users' Personal Data are collected and processed.

Service

The Service provided by Vamos in Sailing as defined in the relevant terms (if any) on this site/application.

European Union (or EU)

Unless otherwise specified, any reference in this document to the European Union shall be deemed to include all current member states of the European Union and the European Economic Area.

Cookies

Cookies are Tracking Tools that consist of small pieces of data stored within the User's browser.

Tracking Tool

Tracking Tool means any technology - e.g. cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that allows Users to be tracked, for example, by collecting or storing information on the User's device.

Legal references

This privacy policy is prepared on the basis of multiple legislative orders, including Articles 13 and 14 of Regulation (EU) 2016/679.

Unless otherwise specified, this privacy policy applies only to Vamos in Sailing.

Last modified: 29 July 2022

Vamos in Sailing Cookie Policy

Cookies are portions of code installed in the browser that assist the Owner in providing the Service according to the purposes described. Some of the purposes for which Cookies are installed may also require the User's consent.

When the installation of Cookies takes place on the basis of consent, this consent can be revoked freely at any time by following the instructions in this document.

Vamos in Sailing uses Cookies commonly referred to as "technical" or other similar Tracking Tools to perform activities strictly necessary to ensure the operation or provision of the Service.

Simple interactions and functionality

Vamos in Sailing uses Tracking Tools to enable simple interactions and activate features that allow Users to access certain resources on the Service and simplify communication with the Owner.

Interaction with support and feedback platforms

This type of service allows interactions with support and feedback platforms, managed by third parties, directly from the pages of Vamos in Sailing.

If a service for interaction with support and feedback platforms is installed, it is possible that, even if the Users do not use the service, it may collect Usage Data related to the pages where it is installed.

Zendesk Widget

The Zendesk Widget is a service for interacting with the Zendesk support and feedback platform, provided by Zendesk Inc.

Personal Data processed: Cookies and Usage Data.

Place of processing: USA - Privacy Policy.

Improving the experience

Vamos in Sailing uses Tracking Tools to provide a personalized user experience, allowing for better management of personal settings and interaction with external networks and platforms.

Interaction with online survey platforms

This type of service allows interactions with online survey platforms, managed by third parties, directly from the pages of Vamos in Sailing.

If one of these services is installed, it is possible that, even if the Users do not use the service, it may collect Usage Data related to the pages where it is installed.

Hotjar Poll & Survey widgets (Hotjar Ltd.)

Hotjar Poll & Survey widgets are services that allow interaction with the Hotjar platform provided by Hotjar Ltd.

Hotjar respects generic "Do Not Track" headers. This means that the browser can instruct the script not to collect any User data. This is a setting that is available in all major browsers. More information about opting out of Hotjar is available here.

Personal Data processed: Cookies, Usage Data and various types of Data.

Place of processing: Malta - Privacy Policy - Opt Out.

Storage Duration:

• _hjAbsoluteSessionInProgress: 30 minutes

• _hjCachedUserAttributes: duration of the session

• _hjClosedSurveyInvites: 1 year

• _hjDonePolls: 1 year

• _hjFirstSeen: duration of the session

• _hjIncludedInPageviewSample: 30 minutes

• _hjIncludedInSessionSample: 30 minutes

• _hjLocalStorageTest: session duration

• _hjMinimizedPolls: 1 year

• _hjRecordingEnabled: session duration

• _hjRecordingLastActivity: duration of the session

• _hjSession*: 30 minutes

• _hjSessionRejected: session duration

• _hjSessionResumed: session duration

• _hjSessionTooLarge: session duration

• _hjSessionUser*: 1 year

• _hjShownFeedbackMessage: 1 year

• _hjTLDTest: session duration

• _hjUserAttributesHash: duration of the session

• _hjViewportId: session duration

• _hjid: 1 year

Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of Vamos in Sailing and interact with them.

In the event that such a service is installed, it is possible that, even if the Users do not use the service, it may collect traffic data related to the pages where it is installed.

Google Maps Widget (Google Inc.)

Google Maps is a map display service operated by Google LLC or Google Ireland Limited, depending on how the owner manages the processing of data, which allows Vamos in Sailing to integrate such content within its pages.

Personal Data processed: Cookies and Usage Data.

Place of processing: USA - Privacy Policy.

YouTube Video Widget (Google Inc.)

YouTube is a video content display service operated by Google LLC or Google Ireland Limited, depending on how the Data Controller manages the processing of the Data, which allows Vamos in Sailing to integrate such content within its pages.

Personal Data processed: Cookies and Usage Data.

Place of processing: USA - Privacy Policy.

Storage Duration:

• PREF: 8 months

• VISITOR_INFO1_LIVE: 8 months

• YSC: session duration

Measuring

Vamos in Sailing uses Tracking Tools to measure traffic and analyze Users' behavior with the aim of improving the Service.

Heat mapping and session recording

Heat mapping services are used to identify which areas of a page are subject to cursor or mouse clicks in order to detect which areas attract the most interest. These services allow you to monitor and analyze traffic data and track User behavior.

Some of these services may record sessions and make them available for later viewing.

Hotjar Heat Maps & Recordings (Hotjar Ltd.)

Hotjar is a heat mapping and session recording service provided by Hotjar Ltd.

Hotjar complies with generic "Do Not Track" headers. This means that the browser can instruct the script not to collect any User data. This is a setting that is available in all major browsers. More information about opting out of Hotjar is available here.

Personal Data processed: Cookies, Usage Data and various types of Data as specified by the privacy policy of the service.

Place of processing: Malta - Privacy Policy - Opt Out.

Storage Duration:

• _hjAbsoluteSessionInProgress: 30 minutes

• _hjCachedUserAttributes: duration of the session

• _hjClosedSurveyInvites: 1 year

• _hjDonePolls: 1 year

• _hjFirstSeen: duration of the session

• _hjIncludedInPageviewSample: 30 minutes

• _hjIncludedInSessionSample: 30 minutes

• _hjLocalStorageTest: session duration

• _hjLocalStorageTest: duration of the session

• _hjMinimizedPolls: 1 year

• _hjRecordingEnabled: session duration

• _hjRecordingLastActivity: duration of the session

• _hjSession*: 30 minutes

• _hjSessionRejected: session duration

• _hjSessionResumed: session duration

• _hjSessionTooLarge: session duration

• _hjSessionUser*: 1 year

• _hjShownFeedbackMessage: 1 year

• _hjTLDTest: session duration

• _hjUserAttributesHash: duration of the session

• _hjViewportId: session duration

• _hjid: 1 year

Anonymized statistics services

The services in this section allow the Owner to process and manage statistics anonymously through the use of first party Tracking Tools.

Google Analytics with anonymized IP (Google Inc.)

Google Analytics is a web analytics service provided by Google LLC or Google Ireland Limited, depending on how the Data Controller manages the processing of the Data, ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of Vamos in Sailing, compiling reports and sharing them with other services developed by Google.

Google may use the Personal Data to contextualize and personalize the ads in its advertising network.

This Google Analytics integration anonymizes your IP address. The anonymization works by shortening the IP

address of the Users within the borders of the

member states of the European Union or other countries that are parties to the Agreement on the European Economic Area. Only in exceptional cases, the IP address will be sent to Google's servers and abbreviated within the United States.

Personal Data processed: Cookies and Usage Data.

Place of processing: USA - Privacy Policy - Opt Out.

Storage Duration:

• AMP_TOKEN: 1 hour

• _ga: 2 years

• _gac*: 3 months

• _gat: 1 minute

• _gid: 1 day

Statistics

The services contained in this section allow the Data Controller to monitor and analyse traffic data and serve to keep track of the User's behaviour.

Google Analytics (Google Inc.)

Google Analytics is a web analytics service provided by Google LLC or Google Ireland Limited, depending on how the Data Controller manages the processing of the Data, ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of Vamos in Sailing, compiling reports and sharing them with other services developed by Google.

Google may use the Personal Data to contextualize and personalize the ads of its advertising network.

Personal Data processed: Cookies and Usage Data.

Place of processing: USA - Privacy Policy - Opt Out.

Storage Duration:

• AMP_TOKEN: 1 hour

• _ga: 2 years

• _gac*: 3 months

• _gat: 1 minute

• _gid: 1 day

Google Ads conversion tracking (Google Inc.)

Google Ads conversion tracking is a statistical service provided by Google LLC or Google Ireland Limited, depending on how the Data Controller manages the processing of the Data, which links data from the Google Ads ad network with actions taken within Vamos in Sailing.

Personal Data processed: Cookies and Usage Data.

Place of processing: USA - Privacy Policy.

Storage Duration:

• IDE: 2 years

• test_cookie: 15 minutes

Facebook Ads conversion tracking (Facebook pixel) (Facebook, Inc.)

The Facebook Ads conversion tracking (Facebook pixel) is a statistics service provided by Meta Platforms, Inc. or Meta Platforms Ireland Limited, depending on how the Data Controller manages the processing of the Data, which links data from the Facebook ad network with actions taken within Vamos in Sailing. The Facebook pixel monitors conversions that can be attributed to Facebook, Instagram and Audience Network ads.

Personal Data processed: Cookies and Usage Data.

Place of processing: USA - Privacy Policy.

Storage Duration:

• _fbp: 3 months

• fr: 3 months

Advertising report generation functionality in Google Analytics

Google Analytics on Vamos in Sailing has enabled advertising report generation features, which collect additional information from the DoubleClick cookie (web activity) and device ad IDs (application activity). This allows the Data Controller to analyse specific Data related to Users' behaviours and interests (Traffic Data and Data of interaction with ads by Users) and, if enabled, Demographic Data (age and gender information).

Users may opt out of Google's cookies by visiting Google's [Ad Settings] (https://adssettings.google.com/authenticated).

Personal Data processed: Cookies, unique device identifiers for advertising (Google Advertiser ID or IDFA identifier, for example) and various types of Data as specified by the privacy policy of the service.

Place of processing: United States - Privacy Policy - Opt Out; Ireland - Privacy Policy - Opt Out.

Storage Duration:

• IDE: 2 years

• _gcl_*: 3 months

• test_cookie: 15 minutes

User ID extension for Google Analytics (Google Inc.)

Google Analytics on Vamos in Sailing uses a feature called User ID. This allows for more accurate tracking of Users by assigning each User a unique ID for various sessions and devices, but in a way that does not allow Google to personally identify an individual or permanently identify a specific device.

The User ID extension also allows you to connect Data from Google Analytics with other User Data collected by Vamos in Sailing.

The Opt Out link provided below allows you to disable tracking for the device you are using, but does not exclude further tracking activities performed by the Data Controller. To disable these as well, please contact the Owner via the contact email address.

Personal data processed: Cookies.

Place of processing: USA - Privacy Policy - Opt Out.

Hotjar Form Analysis & Conversion Funnels (Hotjar Ltd.)

Hotjar is a statistics service provided by Hotjar Ltd.

Hotjar respects generic "Do Not Track" headers. This means that the browser can instruct the script not to collect any User data. This is a setting that is available in all major browsers. More information about opting out of Hotjar is available here.

Personal Data processed: Cookies and Usage Data.

Place of processing: Malta - Privacy Policy - Opt Out.

Storage Duration:

• _hjAbsoluteSessionInProgress: 30 minutes

• _hjCachedUserAttributes: duration of the session

• _hjClosedSurveyInvites: 1 year

• _hjDonePolls: 1 year

• _hjFirstSeen: duration of the session

• _hjIncludedInPageviewSample: 30 minutes

• _hjIncludedInSessionSample: 30 minutes

• _hjLocalStorageTest: duration of the session

• _hjMinimizedPolls: 1 year

• _hjRecordingEnabled: session duration

• _hjRecordingLastActivity: duration of the session

• _hjSession*: 30 minutes

• _hjSessionRejected: session duration

• _hjSessionResumed: session duration

• _hjSessionTooLarge: session duration

• _hjSessionUser*: 1 year

• _hjShownFeedbackMessage: 1 year

• _hjTLDTest: session duration

• _hjUserAttributesHash: duration of the session

• _hjViewportId: session duration

• _hjid: 1 year

Monitoring TikTok conversions

TikTok conversion tracking is a statistics service provided by TikTok Inc, TikTok Information Technologies UK Limited or TikTok Technology Limited, depending on how the Data Controller manages the processing of the Data, which links data from the TikTok ad network with actions taken within Vamos in Sailing. The TikTok pixel tracks conversions that can be attributed to TikTok ads and allows targeting groups of Users based on their previous use of Vamos in Sailing.

Personal Data Processed: Tracking Tools.

Place of processing: United States - Privacy Policy; United Kingdom - Privacy Policy; Ireland - Privacy Policy.

Performance testing of content and functionality (A/B testing)

The services contained in this section allow the Data Controller to track and analyze the response from the User, in terms of traffic or behavior, in relation to changes in the structure, text or any other component of Vamos in Sailing.

Google Optimize (Google Inc.)

Google Optimize is an A/B testing service provided by Google LLC or Google Ireland Limited, depending on how the Data Controller manages the processing of the Data, ("Google").

Google may use Personal Data to contextualize and personalize ads in its ad network.

Personal Data processed: Cookies and Usage Data.

Place of processing: USA - Privacy Policy.

Storage Duration:

• _gaexp: 3 months

• _opt_awcid: 1 day

• _opt_awgid: 1 day

• _opt_awkid: 1 day

• _opt_awmid: 1 day

• _opt_expid: 10 seconds

• _opt_utmc: 1 day

Targeting and Advertising

Vamos in Sailing uses Tracking Tools to provide personalized commercial content based on User behavior and to manage, deliver and track advertisements.

Advertisement

This type of service allows the User's Data to be used for commercial communication purposes. These communications are displayed on Vamos in Sailing in the form of banners and other forms of advertising, also related to the User's interests.

This does not mean that all Personal Data is used for this purpose. Data and terms of use are set out below.

Some of the services mentioned below may use Tracking Tools to identify the User or use the behavioral retargeting technique, i.e. displaying advertisements tailored to the User's interests and behavior, also detected outside Vamos in Sailing. For more information on this, we suggest you check the privacy policies of the respective services.

Generally, services of this type offer the possibility to disable such tracking. In addition to any opt-out feature provided by any of the services listed in this document, you can read more about how to disable interest-based advertisements in the section "How to disable interest-based advertising" in this document.

Google AdSense (Google Inc.)

Google AdSense is an advertising service provided by Google LLC or Google Ireland Limited, depending on how the Data Controller manages the processing of the Data. This service uses the Cookie "DoubleClick", which tracks the use of Vamos in Sailing and the behavior of the User in relation to advertisements, products and services offered.

The User may decide at any time to disable all DoubleClick cookies by going to: Ads Settings.

For an understanding of Google's use of data, please see Google's Partner Policy.

Personal Data processed: Cookies and Usage Data.

Place of processing: USA - Privacy Policy - Opt Out.

Storage Duration:

• AID: 2 years

• ANID: 2 years

• Conversion: 3 months

• DSID: 14 days

• FCNEC: 1 year

• FLC: 10 seconds

• FPAU: 3 months

• FPGCLAW: 3 months

• FPGCLDC: 3 months

• FPGCLGB: 3 months

• IDE: 2 years

• NID: 6 months

• RUL: 1 year

• TAID: 14 days

• __gads: 2 years

• __gsas: 2 years

• _gac_: 3 months

• _gac_gb_: 3 months

• _gcl_au: 3 months

• _gcl_aw: 3 months

• _gcl_dc: 3 months

• _gcl_gb: 3 months

• _gcl_gf: 3 months

• _gcl_ha: 3 months

• id: 2 years

• test_cookie: 15 minutes

Facebook Audience Network (Meta Platforms Ireland Limited)

Facebook Audience Network is an advertising service provided by Meta Platforms Ireland Limited For an understanding of Facebook's use of data, please see Facebook's data policy.

To enable the operation of the Facebook Audience Network, Vamos in Sailing may use certain mobile device identifiers (including Android Advertising ID or Advertising Identifier for OS) or technologies similar to cookies. One of the ways in which Audience Network serves advertisements to you is by using your advertising preferences. You can control the sharing of your advertising preferences within your Facebook Ad settings.

The User may opt-out of certain features of Audience Network targeting through their device settings. For example, You may change the advertising settings available for mobile devices, or follow the instructions applicable to Audience Network that may be found within this privacy policy.

Personal Data processed: Cookies, Usage Data and unique device identifiers for advertising (Google Advertiser ID or IDFA identifier, for example).

Place of processing: Ireland - Privacy Policy - Opt Out.

Microsoft Advertising (Microsoft Corporation)

Microsoft Advertising is an advertising service provided by Microsoft Corporation.

Personal Data processed: Cookies and Usage Data.

Place of processing: USA - Privacy Policy - Opt Out.

Storage Duration:

• MUID: 2 years

• _uetmsclkid: 3 months

• _uetmsclkid: undefined

• _uetsid: 1 day

• _uetsid: undefined

• _uetvid: 2 years

• _uetvid: undefined

Remarketing and behavioral targeting

This type of service allows Vamos in Sailing and its partners to communicate, optimize and serve advertisements based on the User's past use of Vamos in Sailing.

This activity is facilitated by tracking Usage Data and using Tracking Tools to collect information that is then transferred to partners that handle remarketing and behavioral targeting activities.

Some services offer an email list-based remarketing option.

In addition to the opt-out features offered by the services below, you may opt-out by visiting the Network Advertising Initiative opt-out page.

Users may also opt out of certain advertising features through corresponding device configuration options, such as mobile device advertising configuration options or generic advertising configuration.

Remarketing Google Ads (Google Inc.)

Remarketing Google Ads is a remarketing and behavioral targeting service provided by Google LLC or Google Ireland Limited, depending on how the Data Controller manages the processing of the Data, which links the activity of Vamos in Sailing with the advertising network Google Ads and the DoubleClick Cookie.

Users may opt out of Google's cookies for ad personalization by visiting Google's Ads Settings.

Personal Data processed: Cookies and Usage Data.

Place of processing: USA - Privacy Policy - Opt Out.

Storage Duration:

• AID: 2 years

• ANID: 2 years

• Conversion: 3 months

• DSID: 14 days

• FCNEC: 1 year

• FLC: 10 seconds

• FPAU: 3 months

• FPGCLAW: 3 months

• FPGCLDC: 3 months

• FPGCLGB: 3 months

• IDE: 2 years

• NID: 6 months

• RUL: 1 year

• TAID: 14 days

• __gads: 2 years

• __gsas: 2 years

• _gac_: 3 months

• _gac_gb_: 3 months

• _gcl_au: 3 months

• _gcl_aw: 3 months

• _gcl_dc: 3 months

• _gcl_gb: 3 months

• _gcl_gf: 3 months

• _gcl_ha: 3 months

• id: 2 years

• test_cookie: 15 minutes

Remarketing with Google Analytics (Google Inc.)

Remarketing with Google Analytics is a remarketing and behavioral targeting service provided by Google LLC or Google Ireland Limited, depending on how the Data Controller manages the processing of the Data, which links the tracking activities performed by Google Analytics and its Cookies with the advertising network Google Ads and the Doubleclick Cookie.

Personal Data processed: Cookies and Usage Data.

Place of processing: USA - Privacy Policy - Opt Out.

Storage Duration:

• test_cookie: 15 minutes

• IDE: 2 years

• _gcl_*: 3 months

Facebook Custom Audiences (Facebook, Inc.)

Facebook Personalized Audiences is a remarketing and behavioral targeting service provided by Meta Platforms, Inc. or Meta Platforms Ireland Limited, depending on how the Data Controller manages the processing of the Data, which links Vamos in Sailing's business with Facebook's advertising network.

Users can opt-out of Facebook's cookies for ad personalization by visiting this opt-out page.

Personal data processed: Cookies and email.

Place of processing: USA - Privacy Policy - Opt Out.

Storage Duration:

• _fbp: 3 months

Facebook Remarketing (Facebook, Inc.)

Facebook Remarketing is a remarketing and behavioral targeting service provided by Meta Platforms, Inc. or Meta Platforms Ireland Limited, depending on how the Data Controller manages the processing of the Data, which links Vamos in Sailing's business with the Facebook advertising network.

Personal Data processed: Cookies and Usage Data.

Place of processing: USA - Privacy Policy - Opt Out.

Storage Duration:

• _fbp: 3 months

TikTok Remarketing

Remarketing TikTok is a remarketing and behavioral targeting service provided by TikTok Information Technologies UK Limited , TikTok Inc. or TikTok Technology Limited, depending on how the Data Controller manages the processing of the Data, which links Vamos in Sailing's business with the TikTok advertising network.

Personal Data Processed: Usage Data, unique device identifiers for advertising (Google Advertiser ID or IDFA identifier, for example), device information and Tracking Tools.

Place of processing: United Kingdom - Privacy Policy; United States - Privacy Policy; Ireland - Privacy Policy.

How to manage preferences and give or revoke consent

There are a number of ways to manage your preferences for Tracking Tools and to give or revoke consent where necessary:

Users can manage their preferences for Tracking Tools directly through their device settings - for example, they can prevent the use or storage of Tracking Tools.

In addition, whenever the use of Tracking Tools is dependent on consent, You may give or revoke such consent by setting Your preferences within the cookie policy or by updating such preferences via the tracking settings widget, if any.

It is also possible to remove previously saved Tracking Tools by means of special browser or device functions.

Other Tracking Tools in the local browser memory can be removed by deleting the browsing history.

Regarding Third Party Tracking Tools, Users may manage their preferences and revoke their consent by visiting the relevant opt out link (if available), using the tools described in the third party's privacy policy or contacting the third party directly.

Notwithstanding the foregoing, Users are advised that they may take advantage of information from YourOnlineChoices (EU), Network Advertising Initiative (USA) and Digital Advertising Alliance (USA), DAAC (Canada), DDAI (Japan) or other similar services. With these services it is possible to manage the tracking preferences of most advertising tools. The Owner, therefore, advises Users to use these resources in addition to the information provided in this document.

The Digital Advertising Alliance also provides an app called AppChoices that helps Users control behavioral advertising on mobile apps.

Data Controller

Please note that the data controller for all legal purposes is:

-Aurelio Messina

-CF : MSSRLA92S16C341S

-95025 - Aci Sat'Antonio (CT)

-E-mail : vamosinsailing@gmail.com

To exercise the rights provided for in art. 7 of the Privacy Code or to cancel your data from the archive, simply contact us through one of the channels made available.

All data is protected through the use of antivirus, firewall and password protection.

Since the installation of Cookies and other tracking systems by third parties through the services used within Vamos in Sailing cannot be technically controlled by the Owner, any specific reference to Cookies and tracking systems installed by third parties is to be considered indicative. To obtain complete information, the User is invited to consult the privacy policy of any third party services listed in this document.

Due to the objective complexity of identifying cookie-based technologies, the User is invited to contact the Data Controller should they wish to receive any further information on the use of cookies through Vamos in Sailing.

Definitions and legal references

Personal Data (or Data)

Personal data is any information that, directly or indirectly, even in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.

Usage Data

This is the information collected automatically through Vamos in Sailing (including by third-party applications integrated into Vamos in Sailing), including: IP addresses or domain names of computers used by the User who connects with Vamos in Sailing, URI (Uniform Resource Identifier) notation addresses, the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numerical code indicating the status of the server response (successful, error, etc..), the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (e.g. the length of time spent on each page) and the details of the itinerary followed within the Application, with particular reference to the sequence of pages consulted, the parameters relating to the operating system and the User's IT environment.

User

The individual using Vamos in Sailing who, unless otherwise specified, is the Data Subject.

Interested

The natural person to whom the Personal Data refers.

Data Processor (or Manager)

The natural person, legal person, public administration and any other entity that processes personal data on behalf of the Owner, according to what is set out in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, service or other body which, individually or jointly with others, determines the purposes and means of the processing of personal data and the instruments adopted, including the security measures relating to the operation and use of Vamos in Sailing. The Data Controller, unless otherwise specified, is the owner of Vamos in Sailing.

Vamos in Sailing (or this Application)

The hardware or software tool by which Users' Personal Data are collected and processed.

Service

The Service provided by Vamos in Sailing as defined in the relevant terms (if any) on this site/application.

European Union (or EU)

Unless otherwise specified, any reference in this document to the European Union shall be deemed to include all current member states of the European Union and the European Economic Area.

Cookies

Small piece of data stored within the User's device.

Legal references

Notice to European Users: this privacy policy is drawn up in compliance with the obligations provided for by Art. 10 of Directive n. 95/46/EC, as well as with the provisions of Directive 2002/58/EC, as updated by Directive 2009/136/EC, concerning Cookies.

This privacy policy applies exclusively to Vamos in Sailing.

Last modified: 29 July 2022

Last updated: December 9, 2022

The following are the policies relating to , cancellations and refunds of bookings made on the Platform.

These policies apply to all Experiences, with the exception of those for which the specific policies of the experience organizer prevail, as eventually indicated in the "Payments and Cancellations" section on the page of each Experience.

This document constitutes an integral part of the General Conditions.

Definitions

Provider: is a user registered on the Platform enabled to request the publication of Experiences.

Traveller: is a registered user on the Platform interested in taking part in the Experiences proposed by the Providers.

Minimum Crew: The minimum number of people who must participate in an Experience in order for it to be Confirmed. This value is defined by the Provider when creating the Experience.

Confirmed Experience: is an Experience whose start date has been confirmed by the organizing provider, who then commits to running it.

An Experience may be in Confirmed status from the moment it is created or may be in Confirmed status when the minimum number of participants is reached. Additionally, regardless of the number of participants, the Provider may confirm an Experience at any time prior to departure. When a previously unconfirmed Experience is upgraded to Confirmed status, all travelers on board receive an email notification of the upgrade.

Experience Price: indicates the price to participate in an Experience, expressed as a price per person and/or, for sailing experiences only, as the price to reserve the entire boat.

Cancellation of a booking by the Provider

From the moment you make a reservation for an Experience, the Provider organizing it has 24 hours to cancel your reservation. This may occur mainly in case the Provider has not updated the availability of seats and Vamos has more seats available than the actual number of seats for the selected Experience.

Vamos is a community based on trust and transparency. For this reason, the Provider always has the right to cancel your reservation, even after 24 hours from the time of booking, if you have filled in your profile with inaccurate or untrue information (e.g. age, gender, etc.) or if you have failed to inform the Provider of any special needs (e.g. diets, medication, need to bring pets, etc.) or physical conditions that might jeopardize your safety during the Experience.

In the event that the Provider cancels participation in an Experience, you will be refunded the full amount paid.

Cancellation of a reservation by the Traveller

If the Experience you have booked is in Unconfirmed status, you may cancel your reservation and receive your money back, except for the cost of any additional Vamos services selected during the booking process.

If the Experience you have booked is in a Confirmed status, you can cancel it and receive your money back, excluding the cost of any additional Vamos services selected during the booking process, only if there are 30 or more days to your departure date. To cancel your Reservation, please contact Customer Care.

Otherwise, you are not entitled to a full or partial refund of the amount paid. In the

event the Provider manually confirms the Experience before the minimum crew size initially requested is

reached, you have the right to cancel your reservation within 48 (forty-eight) hours of receiving the email notifying you of the Experience confirmation.

Cancellation of the experience

Experiences may be deleted for the following reasons:

• Failure to Meet Minimum Crew:
  If an Experience does not meet the Minimum Crew or is not independently confirmed by the Provider by the departure date, the Experience will be cancelled.

• Provider's unavailability or technical problems with the boat:
  If, due to some serious unforeseen circumstance at the time of embarkation, the Provider is unable to perform the Experience or the boat has serious technical problems that prevent safe operation, the Experience will be cancelled.

Refund If

an Experience is cancelled, you are entitled to a refund of the amount paid, unless you have previously cancelled your reservation.

In no other case, including, but not limited to, force majeure, bad weather or other factors that prevent the full enjoyment of the boat or the performance of the planned program, you are entitled to a refund, in whole or in part, of the amount paid.

Last updated: December 9, 2022

The following are the policies relating to cancellations and refunds of bookings made on the Platform.

These policies apply to all Experiences, with the exception of those for which the specific policies of the Experience organizer prevail, as eventually indicated in the "Payments and Cancellations" section on the page of each Experience.

This document constitutes an integral part of the General Conditions.

Definitions

Provider: is a user - registered on the Platform - enabled to publish Experiences.

Traveller: is a user - registered on the Platform - interested in taking part in the Experiences proposed by the Providers.

Minimum Crew: The minimum number of people who must participate in the Experience in order for the Experience to be Confirmed. This value is defined by the Provider when creating the Experience.

The Provider CANNOT change this number after the Experience is published, but can still confirm the Experience regardless of the number of participants.

.

Confirmed Experience: is an experience whose start date has been confirmed by the organizing provider, who then commits to performing the experience.

An experience may be in Confirmed status from the time it is created or may be in Confirmed status at a later date. When a previously unconfirmed Experience is placed in Confirmed status, all Travellers participating in the Experience will receive an email notifying them of the status change.

Note: a Confirmed Experience is up to 70% more likely to receive applications from Travellers, but the organizer is bound to carry it out, regardless of the actual number of participants at the time of departure.

Experience Price: indicates the price to participate in an Experience, expressed as a price per person and/or, for sailing experiences only, as the price to reserve the entire boat.

Collection of participation fees and payments

When you organize an Experience on Vamos, you have to define how many people make up the Minimum Crew - that is, the minimum number of participants to be able to confirm the Experience and thus commit to it - and how much the Experience Price is.

Vamos will collect the individual participation fees from the Travellers participating in the Experience on your behalf and pay them to you, less the cost of using the Platform (the "Provider Service Fee"), within two business days of the start of the Experience.

Note: If a Traveller makes a reservation for an Experience more than 45 days before his/her departure date, he/she may choose to pay a deposit of 30% of the Experience Price and the balance within 30 days of departure.

Cancellation of Experience by Provider

Unconfirmed Experience

If, for some reason, you are forced to cancel an Experience you are organizing and the Experience is not Confirmed - you can cancel the Experience at any time without penalty.

Experience Confirmed

If for some serious reason, you are forced to cancel an Experience you are organizing and it is already Confirmed, you must immediately notify us of your unavailability. Vamos will, in this case, cancel the Experience and refund to the Travellers the amounts paid by them. You will be charged the Provider's Service Fee on the bookings made by Travellers up to that moment.

Cancellation of a reservation by a Traveller

As long as the Experience is Unconfirmed, the Traveller may choose to cancel his reservation at any time. In this case, if the Traveller cancels, Vamos will refund to the Traveller the amount previously paid for the reservation.

If, on the contrary, the Experience is Confirmed, the Traveller can choose to cancel his reservation up to 30 days before the departure date. The Traveller will be entitled to a refund of the amount paid for the reservation. If there are less than 30 days before the departure date of the Experience, the Traveller will not be entitled to a refund of his or her reservation; the amount paid by the Traveller will be retained and paid to you along with the other participation fees, less the Service Fee charged to the Provider. In return, you agree to keep the Experience Confirmed.

In the event that the Traveller has chosen the instalment payment scheme for the Experience and fails to pay the balance within the policy timeframe, the relevant booking will be cancelled, and the associated places will be made available again on the Platform. In this case, any payment on account already received on your behalf will still be paid to you, less the Provider Service Fee.

1. Compliance with regulations

The skipper undertakes to operate in compliance with all the laws and customs in force and applicable in the navigation area and to the proposed activity and with those provided for in his own country and in the country where the boat is registered.

In particular, the skipper, during the development of the experiences published on the platform, guarantees to his crew the respect of the applicable fiscal and navigation regulations.

By publishing an experience on Vamos, the skipper declares, therefore, to be in possession of the titles, qualifications, permits and authorizations necessary to carry out the proposed activity as well as to be in order with all the fiscal and administrative fulfilments required for the activity he proposes and carries out.

The skipper also undertakes to accept the feedback from passengers at the end of the holiday, provided that it is not defamatory and subject to the right of public reply.

2. Conduct of experiences at sea

The skipper is committed to conducting the experiences he proposes in the safest possible conditions, evaluating from time to time the conditions, the capabilities of himself and the crew, the characteristics and condition of the boat, the conditions and weather-marine forecasts and choosing accordingly the activities to be carried out for the success of the experience.

The skipper also undertakes to keep the boat in a good state of maintenance, dedicating to this aspect adequate resources and attention to ensure safety and comfort on board. Before each departure, the skipper will take care to verify that all components, equipment and facilities on board are in a state of efficiency to allow his crew an optimal experience of travel and navigation.

3. Communication to the crew

Before the departure of the experience, within the published form, in response to requests received and every time he receives a booking request, the skipper undertakes to provide adequate information about the proposed experience and to verify the suitability of the same with respect to the expectations, preparation and personal characteristics of the user, in order to allow the same to make an informed choice and to ensure a safe experience compatible with the characteristics and expectations of the user.

Moreover, it undertakes to provide all embarked users, before the boat leaves the moorings, with the necessary information regarding the rules of behaviour, the use of the equipment on board, the manoeuvres in which they may be required to participate, the position and use of personal and collective safety equipment and the procedures to be adopted in case of emergency.

The skipper, as the contact person for the whole crew, commits himself to communicate all the main choices related to the organization and the program of the experience, sharing the motivations and acknowledging where possible the wishes of the crew members. In particular, the skipper commits himself to communicate promptly to the crew any event or condition that involves changes in the program compared to what was initially established.

4. Eco-friendly tourism and respect for the sea

Vamos believes that the environment is a common and primary good. The skipper is committed, therefore, not only to comply with all applicable laws on environmental protection, but also to take action to ensure the preservation and protection of the marine environment.

The skipper commits himself to avoid behaviors that may damage the local environment and undertakes to spread the culture of environmental protection to the people he will host on board.

In fact, it is the precise duty of every skipper to make his crew respect the main environmental regulations, making sure that the crew adopts the most virtuous behaviors in terms of management of energy and water supplies, in terms of management, collection and disposal of waste, in terms of discharge into the sea of substances likely to contaminate water and cause damage to marine flora and fauna.

5. Spreading the passion for the sea and sailing

The Vamos community is made up of people who have already approached the world of sailing holidays before, as well as newcomers to this type of experience for the first time. Vamos promotes the spreading of the passion for sailing and for the sea.

In addition, the choice to navigate by hosting people on board implies a proper and responsible management of the group and the transmission of values that can facilitate the coexistence between people, who often do not know each other, in small spaces, and who will have to share all the time together for the duration of the experience.

6. Use of the platform

The community is a meeting place for people who share a passion for the sea and for boating holidays.

The skipper is committed to ensuring an open and friendly environment, maintaining a respectful attitude towards each member of the community and providing the best possible information in response to questions received from users. The skipper verifies and declares to be in full possession of the rights of the contents published within Vamos, including photos, videos and texts.

Each skipper commits himself to provide, both in his public profile and in the cards related to his proposals, true and complete information, which allow the users to make a conscious choice in compliance with their expectations. It is the skipper's responsibility to keep the information updated on the platform, both in his personal profile and in the experience cards. In particular, the repeated failure to update the available places on board and the failure to update the information concerning the boat used, the itinerary and the places/times of embarkation and disembarkation, could result in the user being removed from the platform.

The skipper also undertakes to accept the feedback from passengers at the end of the holiday, provided that it is not defamatory and subject to the right of public reply.

7. Cancellations

The skipper commits himself to avoid by all means the cancellation of his published experiences.

In the case of serious impediment to complete an experience, it is the skipper's duty to promptly inform the users on board and Vamos, so that it can be activated to find an alternative solution and minimize the inconvenience for the crew.